Tamara Kotorlis
Mississauga,ON
Summary
Proven leader in customer service and food safety, I excelled at Sunset Grill and Restaurant by enhancing guest experiences and streamlining order delivery, significantly boosting satisfaction. Skilled in complaint handling and task delegation, I fostered team collaboration and efficiency, ensuring order accuracy and fostering repeat business.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
Work History
Waitress Supervisor
Sunset Grill And Restaurant
05.2019 - 05.2021
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Cashier
Amazing Party Store & Costume
09.2015 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
No Frills Grocery
12.2016 - 08.2017
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Central Technical School
Toronto, ON06.2014
Skills
- Task Delegation
- Complaint Handling
- Order Accuracy
- Customer Service
- Food and Beverage Service
- Food Safety
- Greeting and Seating Guests
Languages
English
Full Professional
Timeline
Waitress Supervisor
Sunset Grill And Restaurant
05.2019 - 05.2021
Cashier
No Frills Grocery
12.2016 - 08.2017
Cashier
Amazing Party Store & Costume
09.2015 - 11.2020
High School Diploma -
Central Technical School
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