Tamara Kapustynska
Moncton,New Brunswick
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
1
1
year of professional experience
Work History
Seller of Confectionery Products
Confectionery House Of Blazhevskih
12.2020 - 05.2021
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Established rapport with clients for long-term business partnerships, leading to increased sales and repeat customers.
- Maximized profitability with strategic pricing, discounting, and inventory management techniques.
- Consistently met or exceeded monthly sales targets through diligent prospecting and follow-up activities.
Barista
Skavaridka
08.2020 - 12.2020
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Cleaned counters, machines, utensils, and seating areas daily.
Barista
Black And White
11.2019 - 07.2020
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
Bacheol Entrepreneurship,Trade,Exchange Activity - Trade And Marketing
Ternopil Ivan Puluj National Technical University
Ternopil,Ukraine06.2023
Skills
- Professional Networking
- Customer Engagement
- Upselling
- Promotions
- Online Platforms
- Brand Awareness
- Customer service
Languages
English
Limited Working
Ukrainian
Native or Bilingual
Polish
Full Professional
Russian
Native or Bilingual
Timeline
Seller of Confectionery Products
Confectionery House Of Blazhevskih
12.2020 - 05.2021
Barista
Skavaridka
08.2020 - 12.2020
Barista
Black And White
11.2019 - 07.2020
Bacheol Entrepreneurship,Trade,Exchange Activity - Trade And Marketing
Ternopil Ivan Puluj National Technical University
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