Tamara Johannes
Winnipeg ,MB
Summary
Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
15
15
years of professional experience
4
4
Certification
Work History
Cook/Assistant Head Baker
Strilkwski Contracting Ltd
Dauphin, MB
04.2023 - Current
- Resolved 100 customer concerns with positive approach and constructive strategies.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Complied with health and safety codes to protect staff and customers.
- Developed recipes for new products and improved existing recipes.
- Operated and maintained bakery equipment, including ovens and mixers.
- Cleaned and maintained kitchen equipment and oven.
- Chopped vegetables, butchered meats and whisked sauces to prep food for service.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
Room Attendant
Strilkwski Contracting Ltd
Dauphin, MB
04.2023 - Current
- 500 Man Camp
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Transported and stored guest luggage to provide safekeeping of personal belongings.
Cashier Team Lead Retail Department
Northwest Company
Lynn Lake, MB
08.2018 - 01.2022
- Trained, mentored, and developed 20-30 cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Increased customer loyalty and retention.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Restocked and organized merchandise in front lanes.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained team members on cash register operation and cash handling.
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
Education
GED -
Keewatin Community College
The Pas, MB06.2000
Skills
- Safe Food Handling Procedures
- Order Delivery Practices
- Cleaning and Organization
- Proper Food Storage
- Health Codes Understanding
- Cooking and Baking
- Safety and Sanitation Standards
- Credit and Cash Transactions
- Coaching and Mentoring
- Verbal and Written Communication
- Time Management
- Safety Protocols
- Staff Training
Accomplishments
4th Canadian Ranger Group 2018- current
- Assist locals with ground search and rescue
- Support communities during natural disasters and emergencies
- Provide a continued Canadian Armed Forces in a Community
Certification
- HSEQ Training - March 5/2023
- First Aid CPR - June 10/ 2020
- Food Smart Certificate
Timeline
Cook/Assistant Head Baker
Strilkwski Contracting Ltd
04.2023 - Current
Room Attendant
Strilkwski Contracting Ltd
04.2023 - Current
Cashier Team Lead Retail Department
Northwest Company
08.2018 - 01.2022
GED -
Keewatin Community College
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