Tamara Houssami
Montreal,QC
Summary
Trilingual (Arabic, French, English) Compliance & Risk Associate with experience leading trainings, managing high-risk accounts, and supporting cross-functional teams. Known for being detail-oriented, reliable, and proactive in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Risk & Compliance Operations Associate
Dialectica
Montreal, QC
07.2024 - Current
- Lead new joiner compliance trainings across departments, covering policies, risk tiers, and incident handling.
- Created a mandatory knowledge assessment required to maintain role eligibility.
- Serve as the compliance lead for a top North American account, managing real-time escalations and resolving misalignments.
- Deliver client-specific compliance trainings to ensure proper implementation of custom requirements.
- Review and approve experts and project launches for policy alignment, flagging risks early.
- Meet monthly with North America VP and senior managers to address account-level issues and policy updates.
Resettlement and Integration Counselor
The Refugee Centre
Montreal, QC
03.2023 - Current
- Conduct 1-on-1 sessions with beneficiaries to assess needs and guide decisions on integration, education, and employment.
- Build partnerships with community orgs to provide orientation and academic support to newcomers.
- Lead the design and execution of integration projects aligned with organizational goals.
- Support refugee assimilation through outreach programs and targeted initiatives.
Sales Associate
WLKN Store
08.2022 - 12.2022
- Help customers locate products and check the store system for merchandise at other sites.
- Maintain a calm demeanor and professionally manage issues in busy, high-stress situations.
- Increase sales by offering advice on purchases and promoting additional products.
- Organize racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Volunteer
YWCA (Employment Program)
08.2021 - 05.2022
- Interview Employment Program clients on a regular basis to assess their progress in achieving their established goals.
- Identify issues relating to clients' professional careers and mental wellbeing and propose solutions.
- Write report providing summary for each interview and submit it to the employment counselor at the end of the month.
Youth Council Member
Youth Council under Member of the Parliament, Anthony Housefather
01.2020 - 05.2021
- Attended meetings with MP and identified current political and environmental issues for discussion.
- Brainstormed amongst peers with opposing views and came to a consensus regarding proposed solutions.
- Volunteered in social causes by sorting and distributing food to disadvantaged families.
Education
LL.M - International Law And Diplomacy (Remote)
Lancaster University
Bachelor of Arts - History And Political Science
Mcgill University
Montreal, QC12.2022
High School Diploma -
École Française Internationale De Djeddah
Jeddah, Saudi Arabia05.2019
Skills
- Team building and leadership
- Conflict resolution
- High EQ level
- Multitasking
Languages
Fluent in:
- French
- English
- Arabic
Computer skills
- Microsoft Office (Word, Excel, Teams, Outlook, PowerPoint)
- Google Chrome, Internet Explorer, Safari
- Adobe Acrobat
Timeline
Risk & Compliance Operations Associate
Dialectica
07.2024 - Current
Resettlement and Integration Counselor
The Refugee Centre
03.2023 - Current
Sales Associate
WLKN Store
08.2022 - 12.2022
Volunteer
YWCA (Employment Program)
08.2021 - 05.2022
Youth Council Member
Youth Council under Member of the Parliament, Anthony Housefather
01.2020 - 05.2021
LL.M - International Law And Diplomacy (Remote)
Lancaster University
Bachelor of Arts - History And Political Science
Mcgill University
High School Diploma -
École Française Internationale De Djeddah