Dynamic and dedicated RPN with a proven track record at Owen Sound Retirement, excelling in client care coordination and enhancing service delivery. Recognized for strong problem-solving abilities and exceptional teamwork, I effectively manage time and adapt to fast-paced environments, ensuring high-quality care and client satisfaction. Passionate about continuous improvement and learning.
Overview
7
7
years of professional experience
Work History
RPN
Owen Sound Retirement
01.2021 - Current
Showcased reliability and proactive approach in fulfilling responsibilities.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Displayed capability to thrive in multiple contexts.
Contributed to team success by delivering support and guidance.
Showcased effective communication skills in verbal and written forms.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Excellent communication skills, both verbal and written.
RPN
Kingsway Arms at Elgin Lodge-Port Elgin, ON July 2
07.2020 - Current
Showcased self-motivation and commitment.
Showcased ability to quickly grasp new concepts and adapt to diverse situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Family Client Care Coordinator
Overnight Day Away Program
12.2018 - 07.2021
Enhanced client intake systems to facilitate better interaction with service providers.
Developed and implemented client care plans tailored to individual needs and preferences.
Facilitated training sessions for staff on best practices in client engagement and support strategies.
Managed scheduling of services, optimizing resources to enhance client experience and satisfaction.
Monitored ongoing client feedback, utilizing insights to drive continuous improvement in service delivery.
Education
Nursing -
Education Diploma: Nursing , 10/2015 Georgian Co
Owen Sound, ON
10.2015
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Multitasking Abilities
Multitasking
Flexible and adaptable
Attention to detail
Timeline
RPN
Owen Sound Retirement
01.2021 - Current
RPN
Kingsway Arms at Elgin Lodge-Port Elgin, ON July 2
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