Seeking a career with the Toronto Police Service to utilize my interpersonal skills in a way that is helping the community and to fulfill a lifelong dream.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Manager
The Loan Arranger
09.2011 - Current
Enter and complete customer credit applications, while staying informed and up to date on lender's constantly changing credit criteria.
Complete documents for funding within deadlines, ensuring all necessary documents are collected and submitted and all OMVIC declarations are disclosed.
Handle customer relations issues, enabling quick resolution, and client satisfaction.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Maintain an ethical and positive working environment to reduce turnover and promote high retention rates.
Improve customer satisfaction by effectively explaining financing options and ensuring a transparent process.
Accomplish multiple tasks within established timeframes.
Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manage daily activities of drivers and lot staff, ensuring all tasks are completed in an effective manner and on time.
Server/Bartender
Yuk Yuks
04.2008 - 10.2014
Demonstrated strong multitasking skills by managing multiple tables with 30-50 people simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Handled cash transactions accurately, contributing to balanced daily financial reports.