Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tamara George

Trenton

Summary

Dynamic and detail-oriented professional with extensive experience as a Certified Birth Doula and Office Manager. Proven ability in client advocacy for at-risk individuals and families, and in establishing crucial community connections and support. Designed and taught multiple education classes in the community while honing skills in crisis intervention and effective communication. Compassionately supported individuals with mental health struggles while fostering strong relationships and empowering families during critical life transitions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Birth Doula

Doula Support Foundation
01.2023 - Current
  • Enhanced client satisfaction by providing continuous emotional, physical, and informational support during labor and birth.
  • Provided valuable guidance on newborn care essentials including diapering, bathing, swaddling techniques.
  • Facilitated stronger bonds between partners during pregnancy with inclusive educational workshops on childbirth preparation.
  • Evaluated progress throughout labor stages to provide appropriate hands-on support and guidance.
  • Collaborated with clients prenatally to address any fears or concerns surrounding childbirth, empowering them with knowledge and confidence.
  • Supported parents in navigating the healthcare system for optimal prenatal care, referrals, and resources.
  • Expanded clientele through consistent networking efforts at community events and professional conferences related to maternal health.
  • Developed customized birth plans to address individual needs and preferences of expectant mothers.

Business Owner/Operator

Healing Light Birth Support
12.2017 - Current
  • Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
  • Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
  • Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Reiki Master

Fearless Wellness
09.2021 - 12.2024
  • Fostered a tranquil environment for clients, ensuring comfort and relaxation during sessions.
  • Provided exceptional customer service by promptly addressing concerns or inquiries from current or prospective clients.
  • Continuously improved own skills through ongoing professional development and training in advanced Reiki techniques.
  • Developed strong relationships with clients, leading to repeat appointments and positive feedback.
  • Enhanced client well-being by providing tailored Reiki treatments to address individual needs.
  • Consistently upheld the highest standards of confidentiality and professionalism when interacting with clients, ensuring trust and a positive reputation within the community.
  • Successfully organized and led group Reiki events to introduce new individuals to the practice while fostering a sense of community among participants.
  • Collaborated with other holistic professionals to provide integrated care for clients seeking complementary therapies.
  • Strengthened client self-awareness by guiding them through mindfulness practices during sessions.
  • Addressed cultural and diversity issues to provide clients with culturally responsive care.

Birth and Postpartum Doula

Fearless Wellness
07.2021 - 12.2024
  • Strengthened community ties by collaborating with local organizations to offer workshops on prenatal wellness topics such as nutrition, exercise, relaxation techniques, and baby-wearing safety tips.
  • Provided compassionate care for high-risk pregnancies or traumatic birth experiences through specialized training in bereavement doula support services.
  • Participated in ongoing professional development opportunities to stay current with industry trends and research, ensuring clients received the highest quality care.
  • Improved family dynamics by fostering open communication between partners during pregnancy, birth preparation, and postpartum phases.
  • Enhanced prenatal and postpartum care by providing evidence-based information, emotional support, and physical comfort measures.
  • Educated expectant families on the benefits of various childbirth methods, empowering them to make informed decisions about their birth experience.
  • Promoted maternal well-being through comprehensive postpartum care plans that included mental health support resources and self-care strategies.
  • Maintained detailed records of client interactions and progress, allowing for seamless collaboration among the support team members and continuity of care.
  • Provided mentorship for aspiring doulas by sharing insights, offering guidance, and modeling best practices throughout the learning process.

Office Manager

Be Prepared First Aid Training
09.2018 - 09.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by monitoring and reporting on stock/supplies for reordering.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Business Owner/Operator

Mama Tamara's Home Daycare
03.2015 - 08.2019
  • Cultivated strong relationships with parents to establish trust and open communication regarding their child's progress.
  • Organized field trips to enhance cultural awareness and provide diverse learning experiences outside the home setting.
  • Adapted the learning environment to accommodate children with special needs or disabilities ensuring inclusivity for all participants.
  • Provided nutritious meals and snacks while accommodating any dietary restrictions or allergies for each child in care.
  • Assisted children with developing good hygiene habits such as hand-washing, tooth-brushing, and toilet training when necessary.
  • Implemented effective behavior management strategies to create a positive and respectful atmosphere conducive to learning and growth.
  • Managed daily operations of the home daycare business, including client scheduling, budgeting, and recordkeeping.
  • Implemented creative art projects to stimulate imagination and encourage self-expression in young children.
  • Established a consistent daily routine that balanced structured activities with free play time for optimal child development.
  • Ensured a safe and nurturing environment for children through regular inspections, maintenance, and cleaning of the daycare facility.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Assisted in potty training and toilet hygiene.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Logged information regarding naps, feedings, and any medications administered.
  • Created and implemented activities to promote language development.
  • Documented children's growth and development.

Business Owner/Operator

Axes & Allies Throwing Club
09.2017 - 07.2019
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
  • Trained and motivated employees to perform daily business functions.
  • Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Increased overall business efficiency by streamlining operational processes and implementing new technologies.
  • Implemented cost-saving measures by renegotiating vendor contracts and reducing overhead expenses.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Optimized inventory management systems to reduce waste, improve stock turnover rate, and minimize out-of-stock occurrences.
  • Ensured regulatory compliance by staying informed on industry standards and maintaining accurate documentation for audits.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Oversaw safety regulations and implemented safety protocols in order to operate within outlined public health guidelines .

Education

Bachelor of Science in Nursing (Honours) - Nursing

Brock University
St. Catharines, ON
06-2013

Certified Doula - Full Spectrum

Doulas of North America
Kingston, ON
11-2013

Holistic Reproductive Practitioner - Fertility, Pregnancy, Birth, Postpartum, And Loss

By The Moon Educational Institute
Belleville, ON
08-2017

Skills

  • Detail-oriented data management
  • Clear oral communication skills
  • Billing and invoicing
  • Scheduling and calendar management
  • File organization
  • Inventory management
  • Telephone reception
  • Leadership and supervision
  • Managing event logistics
  • Proofreading
  • Business correspondence
  • Vendor partnership development
  • Community Outreach
  • Client support coordination
  • Family support
  • Crisis intervention
  • Building rapport
  • Client support
  • Therapeutic mental health guidance
  • Stress management techniques
  • Therapeutic communication
  • Sensitive information protection
  • Client advocacy

Languages

English
Native or Bilingual

Certification

Natural Health Practitioners of Canada, April 2024-Present


Fundamentals of Trauma Processing, December 2022


Perinatal Mood Disorders: Components of Care, Postpartum Support International, March 2024


Bloodborne Pathogens, Worksite, January 2023


Fundamentals of Instruction, Canadian Red Cross, October 2020


CAEL,Paragon, April 2024


Association of Ontario Doulas, September 2022


Standard First Aid and CPR/AED Level C, Canadian Red Cross, February, 2023


Psychological First Aid & Self Care, Canadian Red Cross, November 2020


Reiki Master, April 2024


Timeline

Certified Birth Doula

Doula Support Foundation
01.2023 - Current

Reiki Master

Fearless Wellness
09.2021 - 12.2024

Birth and Postpartum Doula

Fearless Wellness
07.2021 - 12.2024

Office Manager

Be Prepared First Aid Training
09.2018 - 09.2023

Business Owner/Operator

Healing Light Birth Support
12.2017 - Current

Business Owner/Operator

Axes & Allies Throwing Club
09.2017 - 07.2019

Business Owner/Operator

Mama Tamara's Home Daycare
03.2015 - 08.2019

Bachelor of Science in Nursing (Honours) - Nursing

Brock University

Certified Doula - Full Spectrum

Doulas of North America

Holistic Reproductive Practitioner - Fertility, Pregnancy, Birth, Postpartum, And Loss

By The Moon Educational Institute

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