Results-driven professional known for exceptional teamwork and interpersonal skills. Experienced in facilitating communication among diverse groups, enhancing program delivery, and managing logistics to ensure successful outcomes.
Overview
10
10
years of professional experience
Work History
Younth Program Assistant Toronto Community Housing
Younth Program TCHC
07.2023 - 08.2025
Coordinated program activities to ensure efficient operation and engagement of participants.
Developed training materials for youth development initiatives, enhancing educational resources.
Assisted in managing schedules and logistics for workshops, improving overall attendance rates.
Facilitated communication between team members and external partners to streamline project execution.
PSW
Humber Meadows Nursing Home
06.2023 - 06.2025
Assisted residents with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff promptly.
Implemented personalized care plans, enhancing resident well-being and satisfaction.
Maintained cleanliness and organization of living spaces to promote hygiene.
PSW Coordinator
Agecare Glen Oaks Nursing Home
06.2024 - 04.2025
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Participated in ongoing training sessions to enhance skills and stay updated on best practices in elder care.
Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
PSW
Reachview Village Nursing Home
01.2023 - 04.2024
Collaborated with interdisciplinary teams to optimize care delivery for residents.
Trained new staff on protocols, fostering a supportive work environment.
Documented patient information accurately in electronic health records systems.
Advocated for resident needs, effectively communicating with family members and healthcare providers.
Memory Care Manager
Seasons Retirement Communities
09.2021 - 10.2022
Led development and implementation of individualized care plans for residents with memory impairments.
Trained and mentored staff on best practices in memory care techniques and resident engagement strategies.
Coordinated activities and programs enhancing social interactions among residents, promoting cognitive stimulation.
Monitored resident progress, adjusting care plans based on observations and family feedback to ensure optimal care.
TCHC Younth Community Worker
TCHC Community
01.2022 - 05.2022
Developed and implemented community outreach programs to enhance local engagement.
Coordinated support services for at-risk populations, ensuring access to essential resources.
Facilitated workshops and training sessions, empowering community members with vital skills.
Collaborated with local organizations to address community needs and improve service delivery.
Childcare Assistant
Birds & Bees Daycare
02.2020 - 12.2021
Assisted in daily childcare activities, ensuring safe and engaging environments for children.
Supported development of lesson plans, fostering creativity and learning among preschool-aged children.
Monitored child behavior, implementing positive reinforcement techniques to encourage social skills.
Collaborated with parents to discuss children's progress and address any concerns effectively.
Customer Service Representative
City Buick
03.2015 - 12.2018
Resolved customer inquiries efficiently, ensuring high satisfaction rates.
Coordinated with sales team to address client needs and streamline service processes.
Trained new staff on company policies and customer service best practices.
Implemented feedback systems to enhance service quality and customer engagement.
Education
Diploma - Health Education
Clarkridge Career Institute
Toronto, ON
01-2017
Skills
Teamwork and collaboration
Multitasking and organization
Data entry
Scheduling management
Creative problem solving
Staff support
Administrative support
Interpersonal skills
Documentation management
Timeline
PSW Coordinator
Agecare Glen Oaks Nursing Home
06.2024 - 04.2025
Younth Program Assistant Toronto Community Housing
Assistant Program Coordinator for Adult Reintegration into Community / Housing Programs at The John Howard SocietyAssistant Program Coordinator for Adult Reintegration into Community / Housing Programs at The John Howard Society
Program Supervisor, Community Housing at Catholic Charities, Diocese of TrentonProgram Supervisor, Community Housing at Catholic Charities, Diocese of Trenton