Tamanpreet Kaur
Proven Customer Service Representative with a track record of enhancing customer satisfaction and loyalty at Easyday Club. Excelled in resolving high-stress situations with empathy and professionalism, boosting repeat business. Skilled in cash handling and active listening, adept at building relationships and fostering team collaboration. Demonstrates exceptional work ethic and integrity, ensuring customer service excellence.
Work History
Customer Service Representative
7 Months- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
9 Months- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Under Graduation Diploma - Fitness And Health Promotion
Studying Fitness and Health Promotion, gaining knowledge in health behaviour change, physical activity programming, and nutrition to support wellness and fitness goals.
High School Diploma
Successfully completed coursework in medical fields, covering key areas like human biology, clinical procedures, and patient care, enhancing problem-solving and healthcare understanding.