TAMANNO HABIBULLAH
Gatineau,QC
Summary
Seeking a position that allows me to leverage my customer service skills to contribute to a dynamic organization. Dedicated to providing exceptional support to clients and team members, I excel in coordination, organization, and relationship-building, with a focus on achieving professional growth.
Overview
7
7
years of professional experience
Work History
Receptionist Administrator
Ottawa Boat Cruise
Gatineau, Quebec
05.2023 - 10.2024
- Handle phone calls, manage customer bookings, provide information about our services, address and resolve any issues or challenges that may arise, and manage email communication.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email and telephone.
- Managed multiple tasks and met time-sensitive deadlines.
- Created spreadsheets to track customer information such as contact details and preferences.
Sales Associate
Cazza Petite
Gatineau, Quebec
01.2018 - 01.2023
- Greeted customers and provided exceptional service, assisting with product selection, sizing, and styling.
- Recommended products and informed customers on usage and maintenance.
- Managed refunds and exchanges, prepared documentation, and scheduled tasks.
- Processed payroll and maintained sales records.
- Developed customer loyalty through follow-up calls and promotions.
- Prepared merchandise for sale and organized orders for delivery.
Education
Bachelor of Science - Biology
Carleton University
Ottawa, ON07-2025
Skills
- Policy Enforcement
- Visitor assistance
- Call handling
- File Organization
- Scheduling appointments
- Mail handling
- Spreadsheet Management
- Scheduling and calendar management
Languages
- English
- French
- Persian
- Uzbek
Engagement
CASA (Carleton Afghan Student Association), VP Marketing
Timeline
Receptionist Administrator
Ottawa Boat Cruise
05.2023 - 10.2024
Sales Associate
Cazza Petite
01.2018 - 01.2023
Bachelor of Science - Biology
Carleton University
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