Tamanna Rani

• Delivered exceptional customer service by resolving inquiries and enhancing overall shopping experience.
• Sustained current knowledge of store sales payment policies and security standards.
• Optimized merchandising displays proficiently.
• Processed cash card and check transactions to successfully complete customer purchases.
• Oversaw sales floor and merchandise displays to ensure presentable condition, implementing corrective actions such as restocking or reorganizing products.
• Verified pricing, scanned items, applied discounts, and printed receipts to finalize customer transactions.
• Organized merchandise with clear labeling of items and arrangement by size or color.
• Resolved inquiries regarding store policies and managed customer concerns.
• Assisted customers in completing purchases and locating items efficiently. Guided customers in enrolling in reward programs to enhance loyalty.
• Facilitated loss prevention by maintaining vigilant awareness of potential theft risks on sales floor and reporting suspicious activities as necessary.
• Addressed customer inquiries and complaints promptly, strengthening positive relationships and loyalty.

• Dispatched orders from distribution center to all retail stores
• Accurately transferred the orders(inventory) on the company's portal.
• Accuratly creating shipping labels via Canpar, purolator.
• Assisted in picking, packing bulk orders when needed.
• Made copies of correspondence and other printed material.
• Responded quickly to meet customer needs and resolve problems.
• Committed to delivering excellent customer service while working in a fast-paced environment.
• Met deadlines while maintaining high-quality deliverables.
• Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
• Served as primary point of contact for facilitating operational and administrative inquiries.
• Screened incoming telephone calls, routing to appropriate personnel.
• Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.
• Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs.
• Ordered and dispensed supplies to maintain office inventory.
• Assisted staff with computer usage.
• Opened, read, route, and distributed incoming mail and other materials and answer routine letters.
• Maintained files and filing, keeping sensitive information confidential.
• Moved the supplies using dollies, pump trucks.
• Conducted cycle counts and inventory checks.
• Performed other administrative duties as per the company needs.

Picked customer orders according to business requirements utilizing a scanner for order details. Scanned merchandise and selected items for efficient packing and shipment. Executed order picking tasks to maintain inventory accuracy and meet delivery schedules.

• administer pick ticket orders
• guarantee warehouse targets are fulfilled
• auditor - manage inventory oversight for any damaged or missing items
• customer returns - monitor returned items by customers, verifying accuracy of order type for processing.
• trainer - educating new hires on company policies, acclimating to building environment
• Trained new associates on customer shipment processes to ensure accuracy. Provided constructive feedback to enhance performance and efficiency.
• Cross train associates from other departments
• guide on upholding high health and safety standards.

• Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
• Communicated effectively with customers, supervisors, and team members.
• Performed opening and closing duties, including store cleaning and restocking.
• Greeted customers and answered questions regarding products and promotions.
• Sorted, labeled, and dated merchandise to prevent expirations and product losses.
• Counted money in cash drawers and communicated correct amounts to supervisors for reports.
• Operated POS systems and input information into company computer programs.
• Assisted with training of new staff members.
• Cleaned and sanitized work areas, equipment and dishes.