TAMANNA BABANI
Store Manager
Toronto,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Recognized for exemplary customer service and team collaboration.
Overview
5
5
years of professional experience
Work History
Floor/Hostess Manager & Marketing/PR
Sheraton Grand - Nuvo Nightclub
Pune, Maharashtra
09.2023 - 11.2023
- Managed and executed social media strategy, coordinating posting, and engagement efforts.
- Assisted in organizing promotional events and tradeshows.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Assisted bartenders with setting up bar area and creating unique drink combinations.
- Developed and implemented policies, procedures, and standards for the hostess team to ensure efficient restaurant operations.
Brand Ambassador
Freelance
Pune, Maharashtra
01.2021 - Current
- Developed and executed brand awareness campaigns to increase customer engagement.
- Organized promotional events to introduce new products and services to the public.
- Engaged customers through social media platforms to create a sense of community around the brand.
- Created content such as videos, blogs, and articles highlighting the company's offerings.
- Distributed flyers, brochures, and other materials at promotional events.
Assistant Store Manager
Superdry - Reliance Brands Limited
Pune, Maharashtra
01.2021 - 07.2023
- Monitored store operations, sales and ensured customer satisfaction.
- Conducted walk-throughs to maintain store standards.
- Prepared schedules, crafted business reports, and motivated staff during peak hours.
- Co-ordinated with planning, marketing and logistics.
- Active involvement in marketing campaigns, product meetings, trials and trainings conducted by the company.
Fashion Consultant
Steve Madden - Reliance Brands Limited
Pune, Maharashtra
09.2019 - 08.2020
- Maintained professionalism in tough situations, prioritizing customer happiness.
- Communicated effectively with vendors for inventory updates.
- Provided tailored wardrobe suggestions, highlighting seasonal collections.
- Meticulously curated merchandise displays for an inviting atmosphere.
- Offered personalized fashion guidance based on individual styles and lifestyles.
Education
Post-Baccaleurate Diploma - Marketing Management
Centennial College
09-2024
Bachelor of Arts - English Literature And Creative Writing
St. Mira’s College
Pune, Maharashtra04-2021
High School Diploma -
The Rewachand Bhojwani Academy
Pune, Maharashtra04-2018
Skills
- Customer Service
- Visual Merchandising
- Customer Engagement
- Time Management
- Team Leadership and Supervision
- Social Media Marketing
- Sales Expertise
- Styling Experience
- Retail Operations
- Microsoft Office
- POS Systems Operations
- SAP Expertise
- Teamwork
- Communication Skills
- Hostess
Timeline
Floor/Hostess Manager & Marketing/PR
Sheraton Grand - Nuvo Nightclub
09.2023 - 11.2023
Brand Ambassador
Freelance
01.2021 - Current
Assistant Store Manager
Superdry - Reliance Brands Limited
01.2021 - 07.2023
Fashion Consultant
Steve Madden - Reliance Brands Limited
09.2019 - 08.2020
Post-Baccaleurate Diploma - Marketing Management
Centennial College
Bachelor of Arts - English Literature And Creative Writing
St. Mira’s College
High School Diploma -
The Rewachand Bhojwani Academy
ACHIEVEMENTS
- Smart Serve Certified
- Won Omni Channel Champ Award for Superdry, a global lifestyle brand.
- Won Superdry India AW'22 & SS'23 Style Drive showcasing the new collection on social media platforms.
- Qualified Assistant Store Manager for Superdry's flagship store in India.
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