Tamanna Tamanna
Brampton,Ontario
Summary
Proactive Security Guard with extensive experience in maintaining safe environments through surveillance, emergency response, and access control. Skilled in incident reporting, security procedures, and customer interactions to ensure a welcoming yet secure atmosphere. Brings strong problem-solving abilities and a commitment to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
Titan Security Services
11.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Provided detailed incident reports, streamlining communication with law enforcement and management.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
Team Member
Mr. Sub
04.2024 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Enhanced store security measures, reducing incidents of theft and loss.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Supervisor
Highland Lounge & Bar
08.2018 - 07.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor of Arts -
Punjabi University
Patiala, India 05-2018
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Work ethic
- Punctuality
- Security Protocols
- Security procedures knowledge
- Incident Reporting
- Emergency Response
- Physical Fitness
- Reporting skills
- First Aid Certified
- English fluency
- Emergency awareness
- Self-Defense
- Physical Stamina
- Emergency Management
Languages
English
Full Professional
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
Certifications - WHIMS, Smart Serve, Heath and Food Safety certification
WHMIS Certified – Completed Workplace Hazardous Materials Information System (WHMIS) training, ensuring knowledge of safe handling, labeling, and emergency procedures for hazardous materials in the workplace. Trained to interpret Safety Data Sheets (SDS) and comply with WHMIS 2015 and GHS standards for workplace safety and regulatory compliance.
Smart Serve Certified – Completed Smart Serve training in Ontario, ensuring responsible alcohol service, compliance with liquor laws, and the ability to manage intoxicated patrons and verify age requirements.
Health and Food Safety Certified – Completed training in safe food handling, sanitation, and hygiene practices to prevent foodborne illnesses and ensure compliance with health regulations in food service environments.
Timeline
Team Member
Mr. Sub
04.2024 - 07.2024
Security Guard
Titan Security Services
11.2023 - Current
Supervisor
Highland Lounge & Bar
08.2018 - 07.2023
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
Bachelor of Arts -
Punjabi University
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