TAMANNA RANI

• Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Organized merchandising displays effectively.
• Performed cash, card, and check transactions to complete customer purchases.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items, and join reward programs.
• Led initiatives to optimize stock management processes, reducing waste and improving turnover rates.

• Shipped the orders from distribution centre to all the retail stores, assisted in any priority orders shipment as per schedule.
• Accurately transferred the orders(inventory) on the company's portal.
• Accuratly creating shipping labels via Canpar, purolator.
• Assisted in picking, packing bulk orders when needed.
• Made copies of correspondence and other printed material.
• Responded quickly to meet customer needs and resolve problems.
• Committed to delivering excellent customer service while working in a fast-paced environment.
• Met deadlines while maintaining high-quality deliverables.
• Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
• Served as primary point of contact for facilitating operational and administrative inquiries.
• Screened incoming telephone calls, routing to appropriate personnel.
• Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions.
• Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs.
• Ordered and dispensed supplies to maintain office inventory.
• Assisted staff with computer usage.
• Opened, read, route, and distributed incoming mail and other materials and answer routine letters.
• Maintained files and filing, keeping sensitive information confidential.
• Moved the supplies using dollies, pump trucks.
• Conducted cycle counts and inventory checks.
• Performed other administrative duties as per the company needs.

Order Picker-Pick customer orders as per business needs, includes using a scanner to find the order details, scan the merchandise and pick them to send it for packing

• Manage pick ticket orders
• Ensure warehouse goals are met
• Auditor- Conduct Inventory Control for any damaged, lost items
• Customer Returns- Monitor the returned items by the customers, checking for the accuracy of the order, type of return and processing it for further process
• Trainer- Educating new hires on company policies, familiarize them to the building
• Train the new associates to pick customer shipments, provide feedbacks
• Cross train associates from other departments
• Coach on maintaining high level of health and safety standards.

• Pull warehouse items from the shelves based on number, color, quality and quantity
• Stowing orders to designated bins to send them for packing
• Ticketing apparel or applying labels on merchandise
• Pack the store orders to send to Winners, Marshalls (Contract job)
• Perform any general warehouse duties as needed.

• Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
• Communicated effectively with customers, supervisors, and team members.
• Performed opening and closing duties, including store cleaning and restocking.
• Greeted customers and answered questions regarding products and promotions.
• Provided excellent customer service through solving problems and answering questions.
• Sorted, labeled, and dated merchandise to prevent expirations and product losses.
• Counted money in cash drawers and communicated correct amounts to supervisors for reports.
• Notified supervisors of item shortages to replenish inventory.
• Stocked shelves according to planograms and faced merchandise for visibility.
• Operated POS systems and input information into company computer programs.
• Performed cashiering duties accurately including taking orders, handling payments, making change.
• Provided friendly and attentive service to ensure customer satisfaction.
• Maintained cleanliness of restaurant area, including tables, chairs, floors, counters and equipment.
• Greeted and accommodated guests, building positive experience from first interaction.
• Handled customer complaints professionally while maintaining composure under pressure.
• Excelled at multitasking, working simultaneously on multiple tasks in order to meet deadlines.
• Developed strong communication and interpersonal skills while interacting with customers and co-workers.
• Prepared and served food and beverages to customers.
• Processed payments and completed register transactions accurately.
• Restocked supplies such as napkins, condiments, utensils when needed.
• Assisted with training of new staff members.
• Processed customer orders quickly and accurately using the point of sale system.
• Adhered to all health codes and sanitation regulations while preparing food items for customers.
• Stored food in designated containers and storage areas to prevent spoilage.
• Cleaned and sanitized work areas, equipment and dishes.