Tamanna Pradhan
Scarborough,ON
Summary
Passionate and enthusiastic hospitality professional with experience working with renowned brands such as Sofitel, Vivanta, and Hotel Ambassador. Dedicated to serving customers, building relationships, and driving brand loyalty. Eager to continue learning and growing in the industry.
Overview
6
6
years of professional experience
3
3
Certification
Work History
Cashier and CSR
Kandahar Kabab
Pickering, ON
03.2023 - 07.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations, product information and order placement.
Event Associate
Hotel Ambassador
Kathmandu, Nepal
10.2021 - 08.2022
- Organized and managed event logistics, including catering, venue selection, audio-visual needs, and transportation.
- Created detailed itineraries for events to ensure smooth operations on the day of the event.
Front Office Associate
Vivanta Kathmandu by IHCL
Kathmandu, Nepal
01.2020 - 04.2020
- Greeted customers upon arrival and provided them with outstanding customer service.
- Assisted guests with check-in, check-out, and room reservations.
Trainee
Sofitel Sanya Leeman Resort by ACCOR Hotels
Sanya, Alberta
12.2018 - 12.2019
- Interacted with customers under supervision to support operational objectives.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
PSW Student
McCowan Retirement Residence by Meta Lifestyles
Scarborough , ON
06.2024 - 08.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Education
Personal Support Worker - Diploma
Canadore@Stanford
Canada09.2024
Hotel, Resort and Restaurant Management -
Centennial College
Canada08-2023
Bachelors - Hospitality and Tourism Management
International School of Tourism And Hotel Management
Nepal01.2020
Skills
- Efficient and Effective Communication
- Time management
- Customer Service
- IDS and POS knowledge
- Upselling Skills
- Goal Oriented
- Energetic
- Service Oriented
- Cash Handling
- Product Knowledge
- Customer Relations
- Cleaning and sanitizing
Certification
- First Aid and CPR, ON
- Mask Fitness, Kandahar Kabab Pickering
- Smart Serve, ON, 647-964-2427 (What's app)
- Food Handling Certificate, ON
References
- Hazel, Kandahar Kabab Manager
647-964-2427 (Whats App)
- Rayush Shilpakar, Shift Manager, Rama Gaming House, Scarborough
Shilpakar.rasyush1994@gmail.com
- Rathi, Age Care PSW
647-686-8370
- Jashmin Shrestha, Home Instead PSW
stha.jazz1999@gmail.com
Languages
English
Professional
Nepali
Professional
Hindi
Limited
Accomplishments
- Best Trainee Award - Sofitel Sanya Leeman Resort
- Winner: Inter College Public Speaking Competition
Timeline
PSW Student
McCowan Retirement Residence by Meta Lifestyles
06.2024 - 08.2024
Cashier and CSR
Kandahar Kabab
03.2023 - 07.2024
Event Associate
Hotel Ambassador
10.2021 - 08.2022
Front Office Associate
Vivanta Kathmandu by IHCL
01.2020 - 04.2020
Trainee
Sofitel Sanya Leeman Resort by ACCOR Hotels
12.2018 - 12.2019
- First Aid and CPR, ON
- Mask Fitness, Kandahar Kabab Pickering
- Smart Serve, ON, 647-964-2427 (What's app)
- Food Handling Certificate, ON
Personal Support Worker - Diploma
Canadore@Stanford
Hotel, Resort and Restaurant Management -
Centennial College
Bachelors - Hospitality and Tourism Management
International School of Tourism And Hotel Management
Quote
The best and safest thing is to keep a balance in your life, acknowledge the great powers around us and in us. If you can do that, and live that way, you are really a wise man.
Euripides
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsSimilar Profiles
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