Tamanna Kalkat
Surrey,BC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Operations Manager
Save On Foods
11.2023 - Current
- Supervised store operations and made sure everything runs smooth.
- Helped with hiring new team members, orientation and training.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Helped with merchandise around the store, within different departments .
- Mostly did office paperwork, check invoices, go through KPI reports, keep a check on sales and shrink.
Department Manager
Save On Foods
10.2022 - 11.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Customer Service Representative
Canadian Tire
07.2020 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
Education
Associate Of Psychology - Psychology
Langara College
Vancouver, BC12.2020
Skills
- Problem-Solving
- Team Leadership
- Customer Service
- Schedule Management
- Onboarding and Orientation
- Excellent computer and typing skills
Timeline
Operations Manager
Save On Foods
11.2023 - Current
Department Manager
Save On Foods
10.2022 - 11.2023
Customer Service Representative
Canadian Tire
07.2020 - 08.2022
Associate Of Psychology - Psychology
Langara College
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