Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Tamanna Arora

Edmonton,AB

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. Good listening skills combined with attentive and detail-oriented nature. Talented Front Desk Supervisor versed in solving range of daily issues with efficient and professional attitude. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.

Overview

2
2
years of professional experience

Work History

Associate and Cahier

The Shoe Company
Edmonton, AB
11.2023 - Current
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assisted customers with selecting items and answering questions about products.
  • Greeted customers to determine wants or needs.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Processed shipments received from vendors according to established protocols.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Answered store and merchandise questions and led customers to wanted items.

Volunteer

Anti Corruption Department of India
Delhi, India
07.2022 - 08.2023
  • Oriented new volunteers on policies and procedures, introduced staff and provided information guides.
  • Provided IT support by setting up and maintaining computers and other necessary technology.
  • Use strong interpersonal and communication skills to convey information to others and help them with my creativity and problem solving skills.
  • Assisted with and organized programs, events, and activities to drive outreach initiatives.
  • Organized and maintained records of volunteer hours and donations.
  • Represented organization positively and professionally while providing community with the much needed help.
  • Helped organize and implement programs and projects to aid community and individuals.
  • Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
  • Provided guidance and support to fellow volunteers during their shifts.
  • Managed social media accounts associated with the organization's mission statement. Also, created Flyers for an offline events.
  • Record tracking of project progress, milestones and tasks while ensuring timely completion.

Front Desk Manager

BDS Institute Of Immigration And Ielts
12.2022 - 07.2023
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled tasks and responsibilities for front office employees during periods of understaffing.

Cashier

Mega Mart
10.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Business Administration Diploma - Business Administration

NorQuest College
Edmonton, AB
09.2025

GED -

Sacred Heart School
Moga, India
07-2022

High School Diploma -

St. Joseph's Convent School
Moga, India

Skills

  • Microsoft Office
  • Money Handling
  • Expense Tracking
  • Collaborations And Marketing
  • Social Media Management
  • Speech Clarity
  • Online Systems
  • Signage Changes
  • Customer Assistance
  • Marketing
  • Appraisal Reviews
  • Staff Training
  • Training and Development
  • Total Payment Calculation
  • Guest Relations
  • Strong Interpersonal skills
  • MS Office
  • Event Planning
  • Administrative Tasks
  • Event Setup
  • Answering Phones
  • Data Entry
  • Credit and Cash Payments
  • File Management
  • Personal Management
  • Speech Clarity
  • Automated Telephone Systems
  • Appraisal Reviews
  • Volunteer Recruitment

Accomplishments

  • English Scholar of the year 2020
  • Best volunteer 2022

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Associate and Cahier

The Shoe Company
11.2023 - Current

Front Desk Manager

BDS Institute Of Immigration And Ielts
12.2022 - 07.2023

Cashier

Mega Mart
10.2022 - 12.2022

Volunteer

Anti Corruption Department of India
07.2022 - 08.2023

Business Administration Diploma - Business Administration

NorQuest College

GED -

Sacred Heart School

High School Diploma -

St. Joseph's Convent School

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Tamanna Arora