Summary
Overview
Work History
Education
Languages
Certification
Timeline
Generic

Tamanna

Surrey,Canada

Summary

Experienced professional skilled in both security and administrative duties. Proven ability to maintain a secure environment, monitor safety protocols, and provide administrative support, including managing office workflows, handling correspondence, and assisting with scheduling.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Healthcare Patient Watch Officer

Paladin Security
03.2025 - Current
  • Monitor and observe patients on a continuous basis, ensuring their safety and comfort.
  • Report any changes in patient behavior or condition to the healthcare team promptly.
  • Communicate effectively with patients to provide reassurance and support.
  • Collaborate with nursing staff and other healthcare professionals to provide comprehensive patient care.
  • Utilize effective de-escalation techniques to manage volatile situations and prevent escalation to violence.

Administrative Assistant

Educon360 Consultancy
06.2023 - 02.2025
  • Assisting clients with the completion of paperwork and ensuring that this is submitted on time.
  • Providing clients with all pertinent documentation.
  • Keeping up to date with alterations to immigration laws.
  • Verifying the authenticity of paperwork and supporting documents.
  • Establish/maintain communication with the client.

Healthcare Security Officer

Paladin Security
05.2023 - 02.2025
  • Responding to emergencies, including fire alarms, incidents of aggression, 'missing patient' reports, and de-escalating people experiencing trauma.
  • Worked with multiple stakeholders including law enforcement and clinical staff to handle complex incidents.
  • Analyzed and produced incident reports and escalated issues to operations and management in typical crises.
  • In critical situations, helped site leadership in risk assessment to the site and escalated incidents to operations and management with detailed reports.

Security Officer

Genesis Security
05.2021 - 04.2022
  • Protect client property and staff by maintaining a safe and secure environment.
  • Look for signs of crime/disorder and investigate disturbances.
  • Presence to deter criminal or illegal activities.
  • Take accurate notes of unusual occurrences.
  • Report any suspicious incidents, and work with law enforcement and first responders when required Patrol buildings and perimeters.
  • Monitor and control access at building entrances and vehicle gates.

Loss Prevention Officer

Save-On-Foods
08.2020 - 05.2021
  • Identifying theft, mischief, and fraud.
  • Maintaining a safe and secure environment for customers and staff.
  • Observing meetings and greeting customers.
  • Approaching situations with a customer-first mindset.
  • Maintaining a professional demeanor when dealing with the public, staff, and law enforcement agencies. Conducting security audits of the building and assets.
  • Performing arrests, asking to pay, and product recoveries.

Cashier

Subway
01.2020 - 08.2020
  • Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
  • Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes changes.
  • Checks products in the sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
  • Cleans and maintains all areas of the restaurant to promote a clean image.
  • Maintains professional appearance and grooming standards as outlined in the Subway.

Education

Associate of Arts -

Coquitlam College
Vancouver, BC
08.2022

Bachelor of Commerce -

Kurukshetra University
Karnal, Haryana
07.2019

Languages

Punjabi
Hindi
English

Certification

  • IFSC
  • OFA-1
  • OFA- 2
  • AST (Advanced Security Training)
  • BC Security License
  • Provincial Violence Prevention Curriculum (PVPC)
  • Advance Team Response (ATR)
  • Healthcare Use Of Force Training (HUFT)

Timeline

Healthcare Patient Watch Officer

Paladin Security
03.2025 - Current

Administrative Assistant

Educon360 Consultancy
06.2023 - 02.2025

Healthcare Security Officer

Paladin Security
05.2023 - 02.2025

Security Officer

Genesis Security
05.2021 - 04.2022

Loss Prevention Officer

Save-On-Foods
08.2020 - 05.2021

Cashier

Subway
01.2020 - 08.2020

Associate of Arts -

Coquitlam College

Bachelor of Commerce -

Kurukshetra University
Tamanna