Tamanna
Surrey,Canada
Summary
Experienced professional skilled in both security and administrative duties. Proven ability to maintain a secure environment, monitor safety protocols, and provide administrative support, including managing office workflows, handling correspondence, and assisting with scheduling.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Healthcare Patient Watch Officer
Paladin Security
03.2025 - Current
- Monitor and observe patients on a continuous basis, ensuring their safety and comfort.
- Report any changes in patient behavior or condition to the healthcare team promptly.
- Communicate effectively with patients to provide reassurance and support.
- Collaborate with nursing staff and other healthcare professionals to provide comprehensive patient care.
- Utilize effective de-escalation techniques to manage volatile situations and prevent escalation to violence.
Administrative Assistant
Educon360 Consultancy
06.2023 - 02.2025
- Assisting clients with the completion of paperwork and ensuring that this is submitted on time.
- Providing clients with all pertinent documentation.
- Keeping up to date with alterations to immigration laws.
- Verifying the authenticity of paperwork and supporting documents.
- Establish/maintain communication with the client.
Healthcare Security Officer
Paladin Security
05.2023 - 02.2025
- Responding to emergencies, including fire alarms, incidents of aggression, 'missing patient' reports, and de-escalating people experiencing trauma.
- Worked with multiple stakeholders including law enforcement and clinical staff to handle complex incidents.
- Analyzed and produced incident reports and escalated issues to operations and management in typical crises.
- In critical situations, helped site leadership in risk assessment to the site and escalated incidents to operations and management with detailed reports.
Security Officer
Genesis Security
05.2021 - 04.2022
- Protect client property and staff by maintaining a safe and secure environment.
- Look for signs of crime/disorder and investigate disturbances.
- Presence to deter criminal or illegal activities.
- Take accurate notes of unusual occurrences.
- Report any suspicious incidents, and work with law enforcement and first responders when required Patrol buildings and perimeters.
- Monitor and control access at building entrances and vehicle gates.
Loss Prevention Officer
Save-On-Foods
08.2020 - 05.2021
- Identifying theft, mischief, and fraud.
- Maintaining a safe and secure environment for customers and staff.
- Observing meetings and greeting customers.
- Approaching situations with a customer-first mindset.
- Maintaining a professional demeanor when dealing with the public, staff, and law enforcement agencies. Conducting security audits of the building and assets.
- Performing arrests, asking to pay, and product recoveries.
Cashier
Subway
01.2020 - 08.2020
- Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
- Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes changes.
- Checks products in the sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
- Cleans and maintains all areas of the restaurant to promote a clean image.
- Maintains professional appearance and grooming standards as outlined in the Subway.
Education
Associate of Arts -
Coquitlam College
Vancouver, BC08.2022
Bachelor of Commerce -
Kurukshetra University
Karnal, Haryana07.2019
Languages
Punjabi
Hindi
English
Certification
- IFSC
- OFA-1
- OFA- 2
- AST (Advanced Security Training)
- BC Security License
- Provincial Violence Prevention Curriculum (PVPC)
- Advance Team Response (ATR)
- Healthcare Use Of Force Training (HUFT)
Timeline
Healthcare Patient Watch Officer
Paladin Security
03.2025 - Current
Administrative Assistant
Educon360 Consultancy
06.2023 - 02.2025
Healthcare Security Officer
Paladin Security
05.2023 - 02.2025
Security Officer
Genesis Security
05.2021 - 04.2022
Loss Prevention Officer
Save-On-Foods
08.2020 - 05.2021
Cashier
Subway
01.2020 - 08.2020
Associate of Arts -
Coquitlam College
Bachelor of Commerce -
Kurukshetra University