TAMANJIT KAUR
Calgary,Canada
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Administrative assistant
La-z-boy home furnishing
02.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Setting up Deliveries and following up on the customers.
- Finalizing items and settling the financed merchandise.
- Financing the purchased merchandise
- Created and maintained databases to track and record customer data.
Office Administrator
Learn&Talk
05.2022 - 02.2023
- Answering phone calls and Taking payments online and in store
- Setting up Deliveries and following up on the customers
- Tracking the orders and calling customers for scheduling
- Finalizing items and settling the financed merchandise
- Financing the purchase merchandise, &talk -
- Prepared weekly employee work schedules for team members
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
- Managed agendas and calendars, boosting productivity and improving organizational initiatives
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
Hotel Front Desk Supervisor
Holiday Inn Express And Suits
06.2021 - 05.2022
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Implemented successful strategies to increase customer satisfaction
- Supervised team of 10 front desk agents and helped to resolve issues arising during shifts
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
- Completed late check-ins and directed guests to rooms and facilities.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Server
Boston Pizza
09.2020 - 05.2022
- Learned up to date knowledge of the menu and specials of the day to proactively recommend appetizers and main-course to the diners
- Cultivated warm relationships with regular customers.
- Coordinated the kitchen service flow of orders and constantly monitored guests satisfaction
- Upsold menu items resulting in a 15% increase in sale revenue
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Store Manager
Quesada Burritos And Tacos
07.2019 - 06.2021
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Reported issues to higher management with great detail
- Mitigated business risks by working closely with staff members and assessing performance
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
Education
Certificate - Business Administration
University of Regina
Regina, SK04.2019
Skills
- Multi-Line Phone Systems
- Making Reservations
- Office Management
- Front Desk Management
- File and Records Monitoring
- Telephone Etiquette
- Appointment Scheduling
- Cash Handling
Timeline
Administrative assistant
La-z-boy home furnishing
02.2023 - Current
Office Administrator
Learn&Talk
05.2022 - 02.2023
Hotel Front Desk Supervisor
Holiday Inn Express And Suits
06.2021 - 05.2022
Server
Boston Pizza
09.2020 - 05.2022
Store Manager
Quesada Burritos And Tacos
07.2019 - 06.2021
Certificate - Business Administration
University of Regina
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