Summary
Overview
Work History
Education
Skills
Language
Interests
Timeline
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Tamana Haidari

Airdrie,Canada

Summary

Dynamic Customer Service professional with expertise in fostering teamwork and enhancing productivity. Strong communication and problem-solving skills drive team performance and project completion. Committed to creating collaborative environments that deliver impactful results.

Overview

1
1
year of professional experience

Work History

Team Leader

McDonald's
04.2025 - Current
  • Streamlined customer transactions by efficiently operating cash register.
  • Performed administrative tasks to support daily restaurant operations.
  • Maintained equipment and ensured a positive, professional service environment.
  • Accurately packaged to-go orders for timely customer service delivery.
  • Handled cash register and operated restaurant equipment, including ice cream machines.
  • Resolved customer disputes effectively, enhancing overall satisfaction and service quality.

Cashier/Barista

Flatwhite Coffeehouse
07.2024 - 09.2024
  • Enhanced customer satisfaction by efficiently processing transactions at point-of-sale systems.
  • Resolved customer inquiries and issues, improving overall shopping experiences.
  • Maintained cleanliness standards throughout the facility, contributing to store success.
  • Trained new employees on cashier responsibilities, boosting team performance.
  • Conducted accurate inventory counts and documented stock levels in the system.
  • Promoted additional purchases by highlighting deals and ensuring well-stocked lanes.

Education

Diploma - Business Administration

Southern Alberta Institute of Technology
Calgary, Alberta

High School Diploma - undefined

Tajwar Sultana High School
Kabul, Afghanistan

Diploma - French Literature

Kabul University
Afghanistan

Skills

  • Microsoft word, power point, outlook
  • Attention to detail
  • Teamwork and collaboration
  • Staff training
  • Leading team meetings
  • Cash handling
  • Shift scheduling
  • Time management

Language

English
Native or Bilingual
Hindi
Full Professional
French
Native or Bilingual
Persian
Native or Bilingual

Interests

  • Team Sports
  • Reading
  • Hiking
  • Fashion and Style
  • Yoga

Timeline

Team Leader

McDonald's
04.2025 - Current

Cashier/Barista

Flatwhite Coffeehouse
07.2024 - 09.2024

High School Diploma - undefined

Tajwar Sultana High School

Diploma - French Literature

Kabul University

Diploma - Business Administration

Southern Alberta Institute of Technology
Tamana Haidari