Tamana Haidari
Airdrie,Canada
Summary
Dynamic Customer Service professional with expertise in fostering teamwork and enhancing productivity. Strong communication and problem-solving skills drive team performance and project completion. Committed to creating collaborative environments that deliver impactful results.
Overview
1
1
year of professional experience
Work History
Team Leader
McDonald's
04.2025 - Current
- Streamlined customer transactions by efficiently operating cash register.
- Performed administrative tasks to support daily restaurant operations.
- Maintained equipment and ensured a positive, professional service environment.
- Accurately packaged to-go orders for timely customer service delivery.
- Handled cash register and operated restaurant equipment, including ice cream machines.
- Resolved customer disputes effectively, enhancing overall satisfaction and service quality.
Cashier/Barista
Flatwhite Coffeehouse
07.2024 - 09.2024
- Enhanced customer satisfaction by efficiently processing transactions at point-of-sale systems.
- Resolved customer inquiries and issues, improving overall shopping experiences.
- Maintained cleanliness standards throughout the facility, contributing to store success.
- Trained new employees on cashier responsibilities, boosting team performance.
- Conducted accurate inventory counts and documented stock levels in the system.
- Promoted additional purchases by highlighting deals and ensuring well-stocked lanes.
Education
Diploma - Business Administration
Southern Alberta Institute of Technology
Calgary, AlbertaHigh School Diploma - undefined
Tajwar Sultana High School
Kabul, AfghanistanDiploma - French Literature
Kabul University
AfghanistanSkills
- Microsoft word, power point, outlook
- Attention to detail
- Teamwork and collaboration
- Staff training
- Leading team meetings
- Cash handling
- Shift scheduling
- Time management
Language
English
Native or Bilingual
Hindi
Full Professional
French
Native or Bilingual
Persian
Native or Bilingual
Interests
- Team Sports
- Reading
- Hiking
- Fashion and Style
- Yoga
Timeline
Team Leader
McDonald's
04.2025 - Current
Cashier/Barista
Flatwhite Coffeehouse
07.2024 - 09.2024
High School Diploma - undefined
Tajwar Sultana High School
Diploma - French Literature
Kabul University
Diploma - Business Administration
Southern Alberta Institute of Technology