Tamana Delair
Toronto,ON
Summary
Retail professional with focus on delivering high-quality customer service and efficient store operations. Brings valuable experience in managing inventory, assisting customers, and maintaining store standards. Known for excellent teamwork and adaptability to changing store needs. Reliable in achieving operational goals while fostering collaborative work environment.
Overview
4
4
years of professional experience
Work History
Store Associate / Cashier
The Great Canadian Sox Shop
04.2024 - 04.2025
- - Greeted and assisted customers with purchases, product inquiries, and returns
- - Operated cash register and processed transactions accurately
- - Maintained stock levels and ensured merchandise was well-organized
- - Delivered excellent service, contributing to customer satisfaction and loyalty
- - Supported inventory counts and store upkeep
Sales Associate
Camouflage Army Surplus
04.2023 - 01.2024
- - Engaged with customers to assess needs and offer tailored product suggestions
- - Created attractive displays and ensured shelves were fully stocked
- - Applied product knowledge to enhance customer confidence and boost sales
- - Operated POS systems and processed various payment methods
- - Resolved customer concerns with professionalism and care
Quality Control Agent
CNN
12.2022 - 01.2023
- - Evaluated products for compliance with quality standards
- - Performed root-cause analysis on issues to support process improvement
- - Recorded detailed reports and collaborated on corrective actions
- - Ensured adherence to safety policies and company regulations
Receptionist
Delair Plumbing
02.2022 - 11.2022
- - Greeted clients and managed front-desk operations
- - Handled calls, scheduled appointments, and maintained records
- - Provided helpful, friendly support to clients and staff
- - Maintained a tidy, professional reception area
Customer Service Representative
Delair Plumbing
02.2021 - 02.2022
- - Responded to inquiries regarding services and scheduling
- - Conducted follow-ups with potential clients to generate leads
- - Assisted in resolving customer issues with patience and clarity
- - Maintained up-to-date and accurate records
Education
Ontario Secondary School Diploma -
Victoria Park CI
Toronto, ON06.2022
Skills
- Customer Service
- POS Operation
- Retail Sales
- Multitasking
- Problem Solving
- Time Management
- Attention to Detail
- Team Collaboration
- Fast Learner
- Retail merchandising
Timeline
Store Associate / Cashier
The Great Canadian Sox Shop
04.2024 - 04.2025
Sales Associate
Camouflage Army Surplus
04.2023 - 01.2024
Quality Control Agent
CNN
12.2022 - 01.2023
Receptionist
Delair Plumbing
02.2022 - 11.2022
Customer Service Representative
Delair Plumbing
02.2021 - 02.2022
Ontario Secondary School Diploma -
Victoria Park CI
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