Tam Nguyen
Milton,ON
Summary
Dynamic professional with a proven track record at Magic Nails and Trendy Eyewear, excelling in customer service and nail art techniques. Achieved high client satisfaction through exceptional communication and efficient process improvements. Skilled in utilizing technology for enhanced service delivery and maintaining rigorous hygiene standards. Demonstrates strong time management and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Nail Technician
Magic Nails
03.2017 - 03.2020
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Optical Receptionist
Trendy Eyewear
02.2014 - 03.2017
- Facilitated patient education on proper eyewear care, prolonging the life of their glasses or contact lenses.
- Efficiently processed payments and managed financial transactions, ensuring accuracy in daily accounting tasks.
- Implemented new software systems for patient record management, improving data accessibility and overall office efficiency.
- Provided support for office operations by ordering supplies, maintaining equipment, and organizing files as needed.
Education
Florist Certification - Floral Design
Canadian Institute of Floral Design
Toronto, ON06-2024
Skills
- Time Management
- Creative vision
- Flower arranging
- Sales and service-oriented
- Bouquet Wrapping
- Customer Service-Oriented
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Nail Technician
Magic Nails
03.2017 - 03.2020
Optical Receptionist
Trendy Eyewear
02.2014 - 03.2017
Florist Certification - Floral Design
Canadian Institute of Floral Design
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