Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Cashier

Talyss Klein

Edmonton,Canada

Summary

Creative, kind, and empathetic professional with a strong desire to learn and grow. Experienced in customer service, and food and beverage handling, with a proven ability to adapt quickly, and multitask effectively. Recognized for fostering strong relationships, consistently delivering dependable, high-quality service while actively pursuing personal and professional growth.



Overview

3
3
years of professional experience
1
1
Certification

Work History

Banquet Server & Bartender

Snow Valley
01.2022 - Current
  • Delivered exceptional service to guests during large-scale events, ensuring a positive dining experience.
  • Resolved guest inquiries or concerns promptly, enhancing overall satisfaction and event success to create memorable moments for guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet and bar environments.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Food & Beverage Attendant – Creekside Eats

Snow Valley
05.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Experienced in safe and efficient food and beverage handling, with a strong understanding of hygiene standards, portion control, and customer service.
  • Trained new staff on service protocols and operational procedures, fostering a cohesive team environment.
  • Trustworthy and detail-oriented professional with hands-on experience in handling cash, credit, and refunds in fast-paced environments. Skilled in operating POS systems, balancing registers, and maintaining accuracy under pressure while delivering friendly, efficient customer service.

Cashier

Snow Valley
01.2022 - Current
  • Provided exceptional service, addressing customer inquiries and resolving issues promptly.
  • Processed transactions efficiently using point-of-sale systems, ensured accuracy in cash handling, and accurately managed cash, credit, and refunds.
  • Collaborated closely with team members to ensure smooth daily operations, supported coworkers during peak hours, and contributed to a positive, cooperative work environment
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Managed multiple high-priority responsibilities daily, including customer service, inventory tracking, and team coordination, ensuring smooth operations during peak hours.

Education

Bachelor of Arts - Film Studies

University of Alberta
Edmonton, AB
12-2025

Skills

  • Empathetic with excellent interpersonal skills
  • Reliable and punctual
  • Organization and time-management
  • Initiative-taking
  • Multitasking abilities
  • Experienced with Google Workspace and Microsoft Word
  • Money Handling and POS machine experience

Languages

English
Native or Bilingual
German
Native or Bilingual
Italian
Professional Working
Spanish
Professional Working
Irish
Limited Working

Certification

ProServe Certification – Alberta Gaming, Liquor and Cannabis
Valid: April 2022 – April 2027

Accomplishments

    Awarded Goethe-Institute's Award of Excellence Contest in 2018. Recognized for highest score in Canada and outstanding German performance.

Timeline

Food & Beverage Attendant – Creekside Eats

Snow Valley
05.2022 - Current

Banquet Server & Bartender

Snow Valley
01.2022 - Current

Cashier

Snow Valley
01.2022 - Current

Bachelor of Arts - Film Studies

University of Alberta

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Talyss Klein