Tallia Rogers
Nanaimo,Canada
Summary
Motivated team member with over 7 years of experience in fast-paced, people-focused roles, including 2+ years of serving experience. Strong work ethic, fast-learning mindset, and genuine enthusiasm for creating great guest experiences. Confident in ability to adapt quickly, stay upbeat under pressure, and positively contribute to any team dynamic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Relations & Performing Arts Instructor
Kirkwood Academy of Performing Arts
01.2018 - Current
- Answer an average of 30 calls and emails each day addressing customer inquiries, solving problems and providing information
- Provide a friendly and reassuring presence that fosters long-term client relationships
- Experience in working with a diverse spectrum of people, remaining calm in difficult situations and helping people through strong emotions
Restaurant Server
Long Lake Chateau
01.2020 - 01.2022
- Collaborated with colleagues, covering front of house job duties ensuring 100% of customers received prompt service
- Experience in handling cash transactions, navigating POS systems, and maintaining a clean and organized workspace
- Handled multiple tables efficiently while maintaining attention to detail and genuine guest care
Education
Bachelor - Business Administration
Vancouver Island University
Skills
- Strong communication & collaboration
- POS system & cash handling
- Time management & multitasking
- Calm under pressure
- Organized and detail-oriented
Certification
- Serving It Right – Valid
- Microsoft office and Excel level 1 certification
- Digital Marketing Certification - Jelly Academy
Timeline
Restaurant Server
Long Lake Chateau
01.2020 - 01.2022
Customer Relations & Performing Arts Instructor
Kirkwood Academy of Performing Arts
01.2018 - Current
Bachelor - Business Administration
Vancouver Island University
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