Taliya Houston
Corona
Summary
Highly organized and effective communicator with enthusiasm and energy. Possessing a strong foundation of dependability, knowledge, and flexibility, I excel in conceptual skills and consistently deliver exceptional customer service. Leadership abilities further enhance professional value. Seeking a dynamic and progressive industry that rewards innovative hard work. Well-suited to contribute to the success of an organization.
Overview
18
18
years of professional experience
Work History
PRODUCTION OPERATOR
New American Funding
01.2024 - 01.2025
- Overseen all marketing printing for loan officers & marketing events which includes business cards, flyers, brochures, booklets, post close property mailing, & postcards. Operated high volume copy machine such as Konica Minolta, Ricoh, HP & Duplo. Completed assigned production tasks from Asana & internal company software called “Basecamp”. Was responsible for troubleshooting, quality control and reporting equipment breakdowns,Understood postal standards and shipping requirements,Vendor management, including negotiation of rates, adherence to quality standards, invoice review.
SENIOR STORE MANAGER
FedEx office print and ship
01.2022 - 01.2024
- Ran a medium volume production/ shipping location. Supervised staff overseen business operations, production and retail processes, pick-up and delivery, shipping and quality control processes.
STORE MANAGER
FedEx office ship center
01.2018 - 01.2022
- Was responsible for packing and shipping customer items, scanning prepaid parcel drop offs while ensuring packages are picked up by the delivery drivers on time and shipped out. Managed Team member performance, scheduling, training and store revenue results.
STORE MANAGER II
FedEx Office Irvine Marriott
01.2011 - 01.2018
- Built business relationships with Marriott events Staff and Hotel Guest for branding Signs & graphic orders. Manages team members by providing necessary training and development. Coached, counseled, and disciplined team members. Motivated team members Completes daily managerial tasks which includes KPI and revenue results. Responsible for scheduling, training and we listen reports.
ASSISTANT MANAGER
FedEx Office
01.2016 - 01.2017
- Assisted and collaborated with Center Manager to oversee team members and business operations. Monitoring production workflow, shipping, and retail processing. Provided training and development of team members and delegated shift assignments. Ordered and received shipping / retail items using SIM. Managed emails and sent out updated SME reports for Signs & Graphics weekly. Reviewed ICE daily to remain updated on sales and task and take opportunities.
LEAD CONSULTANT
FedEx Office
01.2015 - 01.2016
- Managed production flow to ensure accuracy and orders were done on time. took lead responsibility for communication among shifts. Assisted manager with delegating task with team members and lead training.
CENTER CONSULTANT
FedEx Office
01.2013 - 01.2014
- Operates a variety of store equipment, including print, signs & graphics and shipping. Manages the production queue input and output, knowledgeable of all shipping services and Procedures; International, Express, and Ground. Manages complex orders, retail supplies and daily task. Demonstrates consultative behaviors to understand the customers’ needs and provide the best solution.
IMPRESS ASSOCIATE
Office Max
01.2007 - 01.2011
- Worked in the copy Department Using high volume production equipment which included digital color copier and scanner. Had knowledge of Windows and Macintosh computer applications. Accepted and processed orders from customers and other Impress locations (via email), designed brochures, flyers, business cards and event posters laminated and mounted.
Education
Bachelor of Fine Arts - Graphic Design
CSUF
01.2014
Skills
- Reliability and punctuality
- Manufacturing
- Adaptable to change
- Material quality control
- Continuous improvement
- Stress tolerance
- Quality assurance
- Workplace organization
- Attention to detail
- Problem-solving
- Good communication
- Machinery operation
- Strong work ethic
- Computer skills
- Teamwork and collaboration
- Production monitoring
Timeline
PRODUCTION OPERATOR
New American Funding
01.2024 - 01.2025
SENIOR STORE MANAGER
FedEx office print and ship
01.2022 - 01.2024
STORE MANAGER
FedEx office ship center
01.2018 - 01.2022
ASSISTANT MANAGER
FedEx Office
01.2016 - 01.2017
LEAD CONSULTANT
FedEx Office
01.2015 - 01.2016
CENTER CONSULTANT
FedEx Office
01.2013 - 01.2014
STORE MANAGER II
FedEx Office Irvine Marriott
01.2011 - 01.2018
IMPRESS ASSOCIATE
Office Max
01.2007 - 01.2011
Bachelor of Fine Arts - Graphic Design
CSUF
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