Summary
Overview
Work History
Skills
Timeline
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Talitha Halliday

Prince George,Canada

Summary

I am an outgoing, friendly, mature adult with excellent communication skills who enjoys working with the public. I am skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. I believe honesty, integrity, and a good work ethic are essential qualities I can bring to the workplace.

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Overview

24
24
years of professional experience

Work History

Customer Service, Cashier, Assist in Packaging and Labelling Product, Data Entry

Blackwood Gifts
01.2024 - Current
  • Maintained clean and organized checkout area, ensuring a welcoming environment.
  • Handled returns and exchanges efficiently, following company policies to resolve issues.
  • Monitored inventory levels at checkout, reporting shortages to management promptly.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Utilized POS system to handle customer cash and credit card transactions.

Office Manager, Bookkeeper

J & T Flooring
01.2004 - Current
  • Completed semi monthly payroll for 1 employee.
  • Processed incoming and outgoing mail, ensuring timely delivery and organization.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Supported payroll processing by verifying employee hours and deductions.
  • Managed accounts payable and receivable to ensure timely processing of invoices.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Customer Service Representative, Cashier, Jewelry Department, Credit Hostess, Customer Inquiries, and Credit Applications

Zellers
01.2002 - 01.2004
  • Resolved customer inquiries through effective communication and problem-solving techniques.

Skills

  • Reasonably proficient in Microsoft 365

  • Basic bookkeeping

  • Self-confident

  • Efficient multi-tasker

  • Outgoing

  • Confident speaking in public

  • Patient

  • Problem solver

  • Determined

  • Efficient written and oral communicator

  • Team player and team leader

Timeline

Customer Service, Cashier, Assist in Packaging and Labelling Product, Data Entry

Blackwood Gifts
01.2024 - Current

Office Manager, Bookkeeper

J & T Flooring
01.2004 - Current

Customer Service Representative, Cashier, Jewelry Department, Credit Hostess, Customer Inquiries, and Credit Applications

Zellers
01.2002 - 01.2004

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Talitha Halliday