Summary
Overview
Work History
Education
Skills
Additional Information
References
References
Hobbies and Interests
Languages
Timeline
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Talita Kruger

Talita Kruger

Whistler,BC

Summary

I am a Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Rental Technician

Whistler Blackcomb
Whistler, BC
11.2023 - Current
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Processed rentals and collected associated payments.
  • Processed exchange requests in computer system.
  • Updated and maintained rental agreement files and documents.
  • Ensured compliance with industry regulations while managing all aspects of the rental process.

Rental Technician

Perisher
Jindabyne, NSW
06.2023 - 09.2024
  • Responsible for safely setting up skiing and snowboarding bindings as well as boot fitting guests
  • Responsible for assisting guests in bookings and purchases as well as general enquiries around snowsports.
  • Experience in ski gear waxing and minor repairs for shop equipment.

Lifeguard

Crown Towers
Perth, Western Australia
11.2020 - 05.2023
  • Provided first aid care to injured patrons before paramedics arrived on scene.
  • Filled out incident and accident reports and submitted to supervisor.
  • Used radio and digital technology to stay in constant communication with other protective service workers.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Event Assistant

City of Karratha
Karratha, Western Australia
10.2018 - 07.2020
  • Assisted in the planning and execution of events, including scheduling vendors and venues.
  • Managed crowds and monitored safety during performances.
  • Set up and tore down equipment for large scale events, conferences and graduations.
  • Provided customer service assistance before, during, and after events.

Education

Certificate II in Hospitality -

Tubal / Cherratta Lodge

Bachelor of Commerce -

Curtin University

Skills

  • Proficiency in various complex computer software
  • Problem solving
  • Attention to detail
  • Product Knowledge
  • Excellent communication skills
  • Strong customer service skills
  • Exceptional multitasker
  • Cash Handling
  • Safe Food Handling
  • Document Management

Additional Information

  • Exceptional customer service skills, building a great rapport with colleagues and clients while consistently demonstrating respect and cultural awareness/sensitivity.
  • Bilingual, fluent in written and spoken Afrikaans and English.
  • Ability to resolve conflict and handle difficult situations under high-pressure environments.
  • Responsible, dedicated, and conscientious while undertaking duties independently and as part of a team environment.
  • Ability to work unsupervised and use initiative by thinking outside the box when problem-solving any customer or management concerns.
  • Strong written and verbal communication and administration skills with attention to detail.
  • Commitment to personal and professional growth by seeking feedback and criticism to perform tasks to the highest possible standard.

References

  • Brad Devonport, Whistler Blackcomb Rental Manager
  • Allan Rowson, Perisher Rental Manager
  • Emily Grace, Crwon Leisure Supervisor

References

References available upon request.

Hobbies and Interests

  • Reading
  • Languages
  • Hiking
  • Exercise and Healthcare
  • Travel
  • Outdoors

Languages

  • English (Native)
  • Afrikaans (Native)

Timeline

Rental Technician

Whistler Blackcomb
11.2023 - Current

Rental Technician

Perisher
06.2023 - 09.2024

Lifeguard

Crown Towers
11.2020 - 05.2023

Event Assistant

City of Karratha
10.2018 - 07.2020

Certificate II in Hospitality -

Tubal / Cherratta Lodge

Bachelor of Commerce -

Curtin University
Talita Kruger