I am a Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Rental Technician
Whistler Blackcomb
Whistler, BC
11.2023 - Current
Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
Processed rentals and collected associated payments.
Processed exchange requests in computer system.
Updated and maintained rental agreement files and documents.
Ensured compliance with industry regulations while managing all aspects of the rental process.
Rental Technician
Perisher
Jindabyne, NSW
06.2023 - 09.2024
Responsible for safely setting up skiing and snowboarding bindings as well as boot fitting guests
Responsible for assisting guests in bookings and purchases as well as general enquiries around snowsports.
Experience in ski gear waxing and minor repairs for shop equipment.
Lifeguard
Crown Towers
Perth, Western Australia
11.2020 - 05.2023
Provided first aid care to injured patrons before paramedics arrived on scene.
Filled out incident and accident reports and submitted to supervisor.
Used radio and digital technology to stay in constant communication with other protective service workers.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained updated knowledge through continuing education and advanced training.
Prioritized and organized tasks to efficiently accomplish service goals.
Event Assistant
City of Karratha
Karratha, Western Australia
10.2018 - 07.2020
Assisted in the planning and execution of events, including scheduling vendors and venues.
Managed crowds and monitored safety during performances.
Set up and tore down equipment for large scale events, conferences and graduations.
Provided customer service assistance before, during, and after events.
Education
Certificate II in Hospitality -
Tubal / Cherratta Lodge
Bachelor of Commerce -
Curtin University
Skills
Proficiency in various complex computer software
Problem solving
Attention to detail
Product Knowledge
Excellent communication skills
Strong customer service skills
Exceptional multitasker
Cash Handling
Safe Food Handling
Document Management
Additional Information
Exceptional customer service skills, building a great rapport with colleagues and clients while consistently demonstrating respect and cultural awareness/sensitivity.
Bilingual, fluent in written and spoken Afrikaans and English.
Ability to resolve conflict and handle difficult situations under high-pressure environments.
Responsible, dedicated, and conscientious while undertaking duties independently and as part of a team environment.
Ability to work unsupervised and use initiative by thinking outside the box when problem-solving any customer or management concerns.
Strong written and verbal communication and administration skills with attention to detail.
Commitment to personal and professional growth by seeking feedback and criticism to perform tasks to the highest possible standard.