Talia Kassner
Canmore,Canada
Summary
Passionate Human Resources professional with a wealth of experience at Arctos & Bird Management, specializing in creating seamless onboarding experiences and handling sensitive information with care. Skilled at optimizing recruitment processes and elevating employee engagement through thoughtful communication strategies. Dedicated to building inclusive environments that empower employees and fuel organizational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Employee Experience Coordinator
Arctos & Bird Management Ltd
Banff, Canada
01.2023 - Current
- Supporting recruitment efforts, including job postings, candidate screening and interviews and preparing job offers for new hires at multiple business entities within the company
- Responsible for new hire administration, including setting up employee profiles in Dayforce and assisting with login details
- Developing and executing comprehensive onboarding programs to welcome new hires and facilitate their integration into the organization
- Co-chair of the Health & Safety Committee and primary contact for overseeing Health & Safety initiatives, ensuring OH&S compliance across business entities
- Designing company-wide events that align with our purpose & values, such as, our staff Christmas parties, summer barbeque and the Green Commuter Challenge launched this past July
- Managing the day-to-day operations of company staff accommodations
Art Consultant
Avens Gallery
Canmore, Canada
12.2022 - 12.2023
- Adapted proficiencies in ArtGalleria and Masterpiece Manager software systems to update inventory, manage the gallery website, transport art shipments, and process transactions
- Advised clients on art pieces that fit within their budget and desired aesthetic
- Planned, organized and executed special art events by working together with artists, clients and fellow staff
- Achieved target daily sales
Office Administrator
Ascent Physical Therapy & Performance Lab
Canmore, Canada
03.2021 - 02.2022
- Trained in Clinicmaster software for booking and managing patient appointments, and in QuickBooks accounting software for tracking, processing, and managing invoices
- Communicated with physios and medical clinics to request and record health information for patients
- Responsible for confidential documents, including sending and receiving surgical records and other patient health history information
- Multitasked between answering phone calls, greeting and taking payment from patients, as well as keeping the clinic clean and inviting
Education
Former member of Public Relations Institute of New Zealand (PRINZ) - Public Relations
PRINZ
Hamilton, New Zealand04.2018
Public Relations Advanced Diploma -
Humber College
Toronto, ON04.2015
Media Foundations (Honours) -
Humber College
Toronto, ON04.2012
Skills
- Office Administration Expertise
- Confidential Document Management
- Employee Onboarding
- Proficient in Microsoft Office
- Dayforce Proficiency
- Effective Communication Across Levels
- Mediation and Conflict Management
- Prioritization and Time Management
- Analytical Problem Solving
- Event Coordination
Acheivements
- Arctos & Bird Management Ltd. - In 2023, the company achieved record-breaking revenue and, by August 2024, earned the top ranking on Trip Advisor for both the Juniper Bistro and the Juniper Hotel. My contributions included recruiting and hiring top talent, fostering a positive work culture, and supporting operational needs.
- Avens Gallery - Sold over $40,000 in art sales in one day, gaining recognition from management and owners by achieving highest sales in one day.
- Ascent Physical Therapy & Performance Lab - Developed a comprehensive 'Clinic How-To' guide, ensuring a smooth onboarding process for new administrative employees and efficient use of business software.
Certification
- Bow Valley Intercultural Competence Facilitator Training Program
- Joint Worksite Health & Safety Committee Training
- Recruitment & Selection Overview
- Interviewing
- Duty to Accommodate Training for Leaders
- WHMIS 2015
- CPR/AED/First Aid
References
References available upon request.
Timeline
Employee Experience Coordinator
Arctos & Bird Management Ltd
01.2023 - Current
Art Consultant
Avens Gallery
12.2022 - 12.2023
Office Administrator
Ascent Physical Therapy & Performance Lab
03.2021 - 02.2022
Former member of Public Relations Institute of New Zealand (PRINZ) - Public Relations
PRINZ
Public Relations Advanced Diploma -
Humber College
Media Foundations (Honours) -
Humber College
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