Talia Conway
Cambridge
Summary
Psychology student at Wilfrid Laurier University with a Minor in Criminology, graduating April 2025. Completed a co-op placement supporting children with learning challenges, building strong communication and problem-solving skills. Over 4 years of customer service experience at Booster Juice and McDonald’s, with strengths in multitasking, teamwork, and staying calm under pressure. Dependable, adaptable, and passionate about helping others.
Overview
6
6
years of professional experience
Work History
Crew Member
Booster Juice
05.2022 - Current
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Member
McDonald's
07.2019 - 08.2021
- Worked front counter, drive-thru and other areas.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Stocked shelves to organize aisles in assigned department.
Education
Bachelor of Arts - Psychology
Wilfrid Laurier University
Waterloo, ON04-2025
High School Diploma -
St. Benedict Catholic Secondary School
Cambridge06-2021
Skills
- Customer service
- Problem-solving
- Multitasking
- Dependable and responsible
- Excellent communication
- Calm under pressure
- Cleaning
- Attention to detail
- Flexible schedule
- Safety awareness
- Initiative and Self-motivation
Languages
English
Native or Bilingual
Timeline
Crew Member
Booster Juice
05.2022 - Current
Crew Member
McDonald's
07.2019 - 08.2021
Bachelor of Arts - Psychology
Wilfrid Laurier University
High School Diploma -
St. Benedict Catholic Secondary School
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