Cynthia Nagy
Pointe-Claire,QC
Summary
I am a hardworking & determined individual who thoroughly enjoys learning and communicating with different people.
I am a team player who can easily adapt to any given task.
I have great non-verbal skills, always greeting others with a smile.
I strive to always do my best while working.
Overview
6
6
years of professional experience
Work History
Scheduling Coordinator
Confort Elite
Pointe-Claire, QC
10.2022 - Current
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Set up caregiver’s appointments with customers.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel.
Service Centre Representative
Akelius Canada
Montreal, QC
01.2022 - 09.2022
- Participated in team-building activities to enhance working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and other communications.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
Medical Receptionist
The Childrens Clinic
Montreal, QC
02.2021 - 08.2021
- Personal paediatric medical receptionist for: Cardiologist, Ophthalmologist and Orthopedist
- Schedules appointments
- Answers phone calls
- Advanced knowledge in medical procedures
- Greets patients and registers them into the clinic
- Places patients into proper room for each doctor
Radiology Medical Receptionist
Clarke Medical Imaging Center
Montreal, QC
07.2019 - 02.2020
- Answer phone calls
- Books appointments
- Advanced knowledge of medical terms in radiology/ultrasound procedures
Cashier
Loukouman
Montreal, QC
09.2017 - 05.2018
- Cashier
- Basic skills for Barista
- Cleaner
Education
High School Diploma -
Laurenhill Academy
Montreal, QC06.2012
Skills
- Bilingual
- Bubbly individual
- Eager & willing to learn new terminology and tasks
- Medical Billing and Coding
- Patient Scheduling
- Payment collection
- Excellent computer skills
- Various Data entry skills
Timeline
Scheduling Coordinator
Confort Elite
10.2022 - Current
Service Centre Representative
Akelius Canada
01.2022 - 09.2022
Medical Receptionist
The Childrens Clinic
02.2021 - 08.2021
Radiology Medical Receptionist
Clarke Medical Imaging Center
07.2019 - 02.2020
Cashier
Loukouman
09.2017 - 05.2018
High School Diploma -
Laurenhill Academy
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