Muhammad Talha Kholia

Duties:

• Efficiently perform mid-day and day-end account balancing, managing up to $50,000 daily.

• Provide attentive customer service to ensure satisfaction. • Supervise shift transitions in different departments.

• Train Employees in essential job functions.

• Conduct regular patrols to maintain smooth operations and address any issues promptly. • Cover colleagues' breaks at front desk and VLT lounge.

• Assist with various departmental tasks, including accounting, management, and coverage for call-ins.

• Responsible for day-end balancing at the VLT lounge and overseeing closing procedures for all departments. Achievements:

1. Received a recognition certificate (Canad Pins Award) for being a helpful colleague.

2. Received a recognition certificate (Canad Pins Award) for being a brand ambassador.

Duties:

• Initiate contact with potential vendors and schedule meetings to persuade them to offer products on the platform.

• Negotiate commission rates during meetings to secure long-term partnerships.

• Edit and upload vendor SKU's onto the website, ensuring accuracy and compliance with platform standards.

• Forward product links to the marketing department for promotional activities.

• Identify and recruit new vendors, facilitate commission negotiations, and manage the on-boarding process.

• Maintain website product listings and collaborate closely with the marketing team to optimize visibility and sales.

Duties:

• Assist in compiling early morning orders to ensure timely fulfillment.

• Open and manage PC Express for staff call-ins, maintaining efficient operations.

• Ensure accuracy of all SKU's and promptly correct any mistakes to uphold quality standards.

• Process order refunds efficiently and accurately to maintain customer satisfaction.

• Perform day-end closing and balancing procedures, forwarding reports to the accountant for financial accuracy. • Manage staff schedules effectively to optimize staffing levels and ensure smooth operations.

Duties:

• Meet monthly targets for various financial products and services as a sales representative in the banking industry.

• Sell insurance policies, auto and car financing, personal loans, and home financing solutions.

• Generate deposits of at least 2 million PKR in current and savings accounts.

• Open a minimum of 20 new accounts (NTBs) per month.

• Leverage sales and financial management expertise to identify and engage potential customers.

• Communicate the value proposition of financial products/services tailored to customer needs.

Achievements:

1. Received an award for ‘Top Performance in South-I Savings Account’.

2. Awarded the title of ‘Top Banca Takaful (insurance) performer’.

3. Awarded the title of ‘Top NTBs performer’.