Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Languages
Timeline
Generic

Talha Usman

Mississauga,ON

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Amazon, leveraging skills in packaging and labeling alongside clear communication. Excelled in problem-solving and inventory management, contributing to a significant reduction in fulfillment errors. Demonstrated exceptional teamwork and organizational abilities, ensuring seamless workflow and positive customer experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
10.2020 - Current
  • Efficiently managed inventory by accurately receiving, sorting, and storing products in the Amazon warehouse, ensuring optimal organization and accessibility for smooth order fulfillment.
  • Demonstrated strong attention to detail and adherence to safety protocols, consistently maintaining a clean and hazard-free work environment to guarantee the well-being of both employees and products.
  • Collaborated effectively with team members to meet tight deadlines and achieve productivity targets, fostering a cooperative work environment that promoted efficient workflow and customer satisfaction.
  • Utilized advanced warehouse management systems (WMS) to track inventory levels, locate products, and process orders promptly, contributing to seamless operations and reducing fulfillment errors.

Sales Associate

Canadian Tire
04.2019 - 04.2020
  • Provided exceptional customer service to Canadian Tire customers, ensuring their needs and inquiries were addressed promptly and professionally.
  • Utilized active listening and effective communication skills to understand customers' concerns and provide accurate information, product recommendations, and troubleshooting assistance.
  • Resolved customer complaints and issues in a timely manner, employing problem-solving skills and maintaining a positive and empathetic approach to ensure customer satisfaction.
  • Demonstrated strong product knowledge across multiple departments, including automotive, and home improvement, to offer comprehensive assistance and enhance the customer experience.
  • Collaborated with team members and other departments to coordinate special orders, contributing to efficient operations and a seamless customer service experience.

Sales Associate

Solar Brokers Canada Corp.
05.2018 - 12.2018
  • Engaged as a Sales Assistant specializing in the promotion and sale of Solar Generation Systems tailored for residential clients.
  • Introducing the product and elucidating Government incentives.
  • Gathering pertinent homeowner information.
  • Facilitating the initial layout design process from the office.
  • Collaborating closely with the Sales Team's leadership for streamlined coordination.

Education

High School Diploma -

John Fraser Secondary School
Mississauga, ON
06.2018

Skills

  • Packaging and Labeling
  • Picking and Packing
  • Self-Motivated and Disciplined
  • Cleaning and Organizing
  • Clear Communication
  • Attention to Detail
  • Problem-Solving

Volunteer Experience

  • ·Sunday, July 16th, 2017 Kids Triathlon Mississauga
  • Friday, July 21, 2017 Bollywood Monster Mashup
  • Sunday, July 23, 2017 Toronto Triathlon
  • Saturdays, Sep 23- Dec 16, 2017 As Assistant Coach for Mini Soccer at Meadowvale Community Center
  • Sundays, Sep 24- Dec 17, 2017 As Assistant Coach for Badminton at Meadowvale Community Center
  • Mondays, Sep 25- Dec 18, 2017 As Coach for Volleyball at Meadowvale Community Center

Certification

Emergency First Aid -CPR/AED (Level C)

Languages

English
Full Professional
Urdu
Native or Bilingual
Punjabi
Full Professional

Timeline

Warehouse Worker

Amazon
10.2020 - Current

Sales Associate

Canadian Tire
04.2019 - 04.2020

Sales Associate

Solar Brokers Canada Corp.
05.2018 - 12.2018

High School Diploma -

John Fraser Secondary School

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Talha Usman