Talha Bin Arshad
Timmins,Canada
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Flight Lead Ramp Agent (POA)
Maintair Aviation
Timmins, Canada
06.2023 - Current
- Enforced safety procedures while directing ground personnel in the safe operation of equipment.
- Engage work team of up to 16 people to meet Service Level Agreements and carrier policies.
- Assisted passengers with boarding and deboarding flights in a timely manner.
- Interfaced with airport authorities concerning operational issues such as airfield closures or delays due to inclement weather.
- Utilized specialized equipment such as forklifts, belt loaders and tuggers safely while performing job duties.
- Ensured that all necessary paperwork was completed accurately prior to each flight's departure.
- Operated and maintained aircraft towing tractors, cargo loaders, air start units, ground power units and other related support equipment.
- Assisted pilots with pre-flight checklists by inspecting landing gear mechanisms and brakes.
- Provided technical assistance to crew members regarding the operation of ground support equipment.
- Ensured that all repair documentation was filled out correctly before returning the GSE into service.
- Used telecommunications systems, two-way radios and intercom system to communicate with teams.
- Monitored the movement of all arriving and departing aircraft to ensure safety compliance with FAA regulations.
- Conducted preflight inspections on aircrafts to identify any maintenance or repair needs.
- Managed a team of ramp agents by providing guidance, feedback, training and support when needed.
- Prepared documents related to flight operations such as load sheets, gate passes, manifests.
- Supervised ground staff activities during their shift including breaks and meal times.
- Communicated effectively with pilots regarding arrival and departure times, weather conditions and other pertinent information.
- Verified accuracy of freight weights against documentation before loading onto aircrafts.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Used scanners to track parcel information, condition or receipt.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Used digital database to keep records of units and stock moved.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Shift Attendant/ Customer Service
Esso On the Run
Timmins, Canada
01.2023 - Current
- Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
- Training new employees on safety protocols and operational processes related to running a gas station.
- Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Performed daily inventory checks on various products to ensure adequate stock levels.
Distribution Associate
Gorsi Traders
Sialkot, Pakistan
10.2021 - 11.2022
- Company Overview: Gorsi Traders is a beverage distribution company that distributes PEPSI family products (Pepsi, 7up, Dew, Mirinda, Sting, Slice) in a specific area of Sialkot, which is authorized by Naubahar bottling company (Pepsi producer).
- Performed tasks like inventory management, sales planning, warehouse storage planning, vehicle inspection, employee engagement, and market segmentation.
- Improved sales and maintained time management by bringing in new machines, like a forklift and palletizing the distribution.
- Verified stock levels and identified discrepancies in inventory counts.
- Organized and distributed merchandise to designated areas within the warehouse.
- Received, inspected, and recorded incoming shipments of materials and supplies.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Worked with customer services and enhanced the sales and customer dealing process.
Intern
Pakistan Civil Aviation Authority
Lahore, Pakistan
08.2021 - 09.2021
- Trained in four different divisions: The specifics are the Cargo department, HR department, Commercial department, and Department of Pre-Flight Information.
- Organized and maintained aircraft records, including maintenance logs, pilot logs, and fuel consumption reports.
- learned about the import and export processes for commodities
- Learned about Airway bill, Air Freight Unit, Immediate clearance goods, house airway number and goods declaration.
- Most importantly the procedure of Dangerous Goods Handling by placing them in their designated places in the warehouse.
- Researched federal laws governing aviation industry practices in order comply with regulatory requirements.
- Performed calculations for projects, produced quality graphics and developed presentations for different needs.
- Sought out opportunities to learn about all facets of airport operations such as personnel, security and special operations.
- Read complex manuals to review repair procedures.
- Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
- Assisted with budgeting activities by forecasting future requirements based on historical data.
Education
Postgraduate certificate - Supply Chain Management
Northern college
Timmins, ON09.2024
Bachelor's - Aviation Management
Superior university
Lahore09.2022
Skills
- Microsoft Office
- Customer service
- Computer skills
- Operations Management
- Quality Control
- Crew Operation Improvement
- Cross-functional team leadership
- Client Relations
- Demand forecasting
- Cargo Handling
- Warehouse Operations
- Supply Chain Optimization
- Cost-reduction strategies
- Strategic Sourcing
- Vendor Management
- Procurement
- Analytical Skills
- Risk Assessment
- Logistics Planning
- Problem-solving abilities
- Database Management
- Interpersonal Communication
- Operating forklifts
- Purchase Orders
- Invoicing and shipping documentation
- Computer-Based Inventory System
- Supply Chain Operations
- POS
- Auditing
- Emergency Response Procedures
- Load Planning
- Ground Support Services
- FAA Regulations
- Team Leadership
- Safety Procedures
- Weight and Balance Determination
- Live Cargo Handling
Certification
- Internship Certificate, 08/01/21 to 10/31/21, Internship certificate from Civil Aviation Authority (Allama Iqbal International Airport Lahore)
- Class-G Driver's License and Access to Vehicle, 02/01/23 to 12/31/27
Languages
English, Advanced
Timeline
Flight Lead Ramp Agent (POA)
Maintair Aviation
06.2023 - Current
Shift Attendant/ Customer Service
Esso On the Run
01.2023 - Current
Distribution Associate
Gorsi Traders
10.2021 - 11.2022
Intern
Pakistan Civil Aviation Authority
08.2021 - 09.2021
- Internship Certificate, 08/01/21 to 10/31/21, Internship certificate from Civil Aviation Authority (Allama Iqbal International Airport Lahore)
- Class-G Driver's License and Access to Vehicle, 02/01/23 to 12/31/27
Postgraduate certificate - Supply Chain Management
Northern college
Bachelor's - Aviation Management
Superior university
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