Taleen Shaan
Windsor,ON
Summary
Dynamic and detail-oriented professional with extensive experience in the hospitality and sales industry. Proven ability to enhance sales through effective communication and team collaboration. Fluent in two languages, skilled in multitasking, and committed to delivering exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender
Tabouli By Eddy's
Windsor, ON
04.2024 - Current
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Took orders from customers accurately and in a timely manner.
Server
Stacked Pancake & Breakfast House
05.2023 - Current
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Hostess
John Max Sports And Wings
09.2022 - 12.2023
- Backed up servers by checking on tables and retrieving items for guests.
- Answered customer questions about hours, seating, and menu information.
- Completed daily side work and opening and closing duties without fail.
Dietary Aide
Extendicare Tecumseh
07.2022 - 08.2023
- Served residents food based on diet needs
- Effectively communicated with nurses and other health care staff in relation to residents in assisted living
- knowledge of sanitation and safety guidelines
Assistant Manager
Dominos Pizza Inc.
08.2017 - 08.2021
- Defined clear targets and objectives and communicated to other team members.
- Developed strategy to increase sales and drive profits.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor of Science - Nursing Student
University of Windsor
Windsor, ONSkills
- Team collaboration
- Strong communicator
- Detail-oriented
- Time management
- Multitasking and organization
- Problem solving
Certification
- Smart Serve Ontario
- Food Handlers Certificate
- First Aid and CPR/AED Level C- issued in ON
- Proof of Crisis Intervention SMG Training Certificate
References
Eddy Hammoud- Tabouli By Eddy's Owner
226-347-2101
Dhaval Upadhyay- Stacked Pancake & breakfast house Owner
226-345-5744
Lana Rafeh- Co-worker
519-999-8408
Timeline
Server/Bartender
Tabouli By Eddy's
04.2024 - Current
Server
Stacked Pancake & Breakfast House
05.2023 - Current
Hostess
John Max Sports And Wings
09.2022 - 12.2023
Dietary Aide
Extendicare Tecumseh
07.2022 - 08.2023
Assistant Manager
Dominos Pizza Inc.
08.2017 - 08.2021
Bachelor of Science - Nursing Student
University of Windsor