
Motivated and detail-oriented professional with strong customer service and administrative support experience. Skilled in conducting interviews, gathering and organizing information, maintaining accurate documentation, and communicating clearly with individuals from diverse backgrounds. Comfortable using computer systems, databases, and web-based applications to research and verify information. Demonstrates empathy, professionalism, and sound judgment when handling sensitive information. Eager to apply strong organizational and communication skills in an Eligibility Technician role and successfully complete induction training.