Prepared union payments, agent fees, and consistently update headshots.
On Site Supervisor
Summit Roofing
06.2004 - 08.2006
Supervised a crew of eight, while being actively involved in canvassing for sales
Daily evaluations of employee performance and customer satisfaction with completion of project
Sensitively handled confidential matters, including disciplinary proceedings and privileged records
Ordered and replenished roofing/office materials as well as performed general office duties
Organized and prepared accounts receivable, accounts payable, employee time sheets and daily schedules.
Personal Assistant
Photography By Jazz
02.2002 - 05.2004
Organized and prepared promotions show samples, advertisements and scheduled meetings
Prepared and documented payroll as well as replenished various supplies and materials
Completed credit applications over the phone with customers
Processed payment transactions for clients and associates
Answered customer requests and inquiries in a tactful and timely manner
Informed customers on current status of their applications when receiving in-bound or making out-bound calls.
Call Centre Rep
Indas
10.2000 - 12.2001
Assisted customers by providing solutions for their specific needs to ensure customer satisfaction
Created and activated Customer Accounts
Assisted with administrative tasks, faxing, photocopying and mailing
Renewed, extended and updated customer contracts
Processed inbound telephone payment transactions while maintaining discretion and customer confidentiality
Resolved a wide range of customer complaints and delivered prompt solutions to those issues.
Education
Ontario Secondary School Diploma -
West Wood High
Certified Standard First Aid and CPR Level C -
Centennial College
Skills
Stage Performance
Character Development
Voice projection
Stage presence
Dramatic acting
Audition preparation
Active listening
Physical stamina
Professionalism
Memorization techniques
Time management
Accepts Direction and Coaching Graciously
Can-Do Attitude
Makeup Artistry
Following Directions
Character Study
Informative Presentation
Noteworthy Experience
Over 7 years of total experience.
Over years customer service
Inbound and outbound experience
Account management experience
Management experience
Proficient with Microsoft suite
Technologies And Tools
MS Word - Excel, Access, Powerpoint, Outlook - Windows/DOS-Internet explorer
Keyboarding, able to type 40wpm, intermediate data entry and experience with using a PC database. Ability to fax, e-mail, photocopy and scan documents.