Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Affiliations
DELF B2: French studies diploma level B2
Interests
Timeline
Generic

Tala Srajeldin

Oakville

Summary

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Freshco
08.2024 - Current
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Math and Reading Teacher

Kumon
10.2022 - 03.2023
  • Created positive and engaging environment in classroom that encouraged literacy skills.
  • Supported struggling readers through individualized interventions and progress monitoring, leading to improved reading levels.
  • Contacted parents to discuss student progress and notify about class issues.
  • Served as a mentor for new teachers, providing guidance on effective teaching strategies and classroom management techniques.
  • Promoted love of reading and literacy to all students.
  • Developed strong relationships with students, creating a positive learning environment that encouraged active participation and growth.

Summer Camp Assistant Counselor

MAC EnrichIt! Summer Camp
07.2022 - 08.2022
  • Implemented conflict resolution strategies when necessary, fostering a harmonious atmosphere among camp participants.
  • Managed daily logistics, including activity set-up and clean-up, ensuring smooth operations at all times.
  • Supported fellow counselors in addressing individual camper needs, ensuring a positive experience for every participant.
  • Fostered strong relationships with campers and their families, promoting open communication and trust throughout the summer season.
  • Assisted in maintaining a safe environment for all campers through regular safety checks and adherence to camp policies.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.

Education

Bachelor of Engineering - Mechatronics Engineering

Toronto Metropolitan University
Toronto, ON
04.2030

Ontario Secondary School Diploma - French Immersion

Garth Webb Secondary School
Oakville, ON
06.2025

Skills

  • Innovative thinking
  • Childcare experience across age groups
  • Leadership
  • Strong verbal and written communication
  • Skilled in digital tools
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Multilingual proficiency in English, French, and Arabic
  • Cash register operation
  • Product knowledge
  • Refunds and exchanges

Certification

The Red Cross Babysitting Course February 2016

Accomplishments

  • Honor Roll - Grade 9 June 2022
  • Honor Roll - Grade 10 June 2023
  • Honor Roll - Grade 11 June 2024
  • DELF B2: French studies diploma level B2 November 2024

Languages

English
Native or Bilingual
French
Native or Bilingual
Arabic
Limited Working

Affiliations

  • FI

DELF B2: French studies diploma level B2

The DELF B2 diploma is an official French language diploma awarded by the French Ministry of Education, certifying an individual's proficiency in French at the B2 level of the Common European Framework of Reference for Languages (CEFR). It is recognized worldwide and fulfills French language entrance requirements for many French universities.

Interests

  • Graphic Design
  • Music
  • Drawing and Painting
  • Photography
  • Fashion
  • Team Sports
  • Volunteering
  • Cooking
  • Electronics and Circuit Building
  • Supporting STEM education initiatives and mentorship programs
  • Video Gaming
  • Documenting and sharing travel experiences

Timeline

Cashier

Freshco
08.2024 - Current

Math and Reading Teacher

Kumon
10.2022 - 03.2023

Summer Camp Assistant Counselor

MAC EnrichIt! Summer Camp
07.2022 - 08.2022

Bachelor of Engineering - Mechatronics Engineering

Toronto Metropolitan University

Ontario Secondary School Diploma - French Immersion

Garth Webb Secondary School

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Tala Srajeldin