Results-focused customer service specialist with a strong background in the health and fitness industry and food service environment. Proven track record of successfully handling escalated customer support issues, demonstrating exceptional problem-solving skills. Recognized as a motivational leader and skilled supervisor, adept at building cohesive teams and delivering exceptional customer service. Known for establishing and maintaining strong relationships with both staff and customers. Experienced in stepping into various roles and implementing positive changes to drive company success. Committed to maximizing employee engagement and performance through effective training, monitoring, and morale-building techniques. Possesses excellent tact and diplomacy when dealing with complaints and irate customers. Dedicated to providing every customer with a positive and memorable experience. Proficient in utilizing computer systems for inventory tracking, report creation, and data analysis.