Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tala Alrantisi

Abbotsford,British Columbia

Summary

Enthusiastic barista with excellent social and communication skills, customer service background, and a proven ability to quickly and accurately prepare and serve a variety of coffee drinks, even during peak hours. Proactively addresses issues and supports team members. Demonstrates a strong work ethic and a commitment to customer satisfaction.

Overview

1
1
year of professional experience

Work History

Barista

Aurora Roasters
02.2023 - Current
  • Made and served brand-specific café beverages with a focus on speed, quality, and consistency.
  • Memorized recipes for specialty coffee beverages and seasonal offerings
  • Provided friendly and attentive customer service during busy times.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Used POS system to accurately enter orders and process payments.
  • Experienced in operating and maintaining coffee shop equipment.
  • Latte art enthusiast, creating visually appealing coffee drinks.
  • Trained new employees, sharing knowledge and expertise of coffees.
  • Handled unexpected POS system failures during peak hours, maintaining customer service, and minimizing disruptions.

Food Prepper

Aurora Roasters
02.2023 - Current
  • Prepared and baked fresh pastries and breads, including croissants, muffins, and scones.
  • Monitored and controlled the baking process to ensure consistent quality and taste
  • Prepared and assembled up to 50+ sandwiches during busy shifts, consistently delivering products that exceeded customer expectations.
  • Stored, labeled, and replenished supplies in compliance with food safety regulations.
  • Worked independently and as part of a team to meet deadlines and ensure customer satisfaction.



Education

BBA - Marketing

UFV
Abbotsford, BC
06.2027

Skills

  • Coffee Preparation
  • Cash Handling
  • Menu Memorization
  • Conflict Mediation
  • Soft Selling
  • Opening and Closing Duties
  • Time management and multitasking
  • Performance Improvement

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

Barista

Aurora Roasters
02.2023 - Current

Food Prepper

Aurora Roasters
02.2023 - Current

BBA - Marketing

UFV

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Tala Alrantisi