Tala Alqarawi
Summary
Proactive and empathetic professional with a track record of enhancing team efficiency and customer satisfaction at Tim Horton's. Demonstrated cash handling proficiency and exceptional teamwork abilities. Excelled in fast-paced environments, significantly contributing to team success through excellent guest relations and reliability. Adapted quickly to meet high service standards, ensuring positive customer experiences.
Overview
4
4
years of professional experience
Work History
Team Member
Tim Hortons
02.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
Student Volunteer
Muslim Association of Canada
01.2021 - 03.2022
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Followed school and classroom policies, regulations, dress codes and schedules.
Babysitter
The Yasmine Family
05.2024 - Current
- Adapted to children's moods and needs to provide emotional support.
- Organized fun activities and games to keep children engaged and entertained.
- Cared for children by preparing meals and providing snacks.
- Followed specific guidelines from parents regarding children's routines and preferences.
- Developed routines to help children feel secure and comfortable.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Diploma -
Mother Teresa Catholic High School
London, ON06-2025
Skills
- Cash handling proficiency
- Stock replenishment
- Reliability and punctuality
- Patience and empathy
- Customer service
- Guest relations
- Friendly and helpful
- Teamwork and collaboration
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Babysitter
The Yasmine Family
05.2024 - Current
Team Member
Tim Hortons
02.2022 - Current
Student Volunteer
Muslim Association of Canada
01.2021 - 03.2022
High School Diploma -
Mother Teresa Catholic High School