Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tala Alqarawi

Summary

Proactive and empathetic professional with a track record of enhancing team efficiency and customer satisfaction at Tim Horton's. Demonstrated cash handling proficiency and exceptional teamwork abilities. Excelled in fast-paced environments, significantly contributing to team success through excellent guest relations and reliability. Adapted quickly to meet high service standards, ensuring positive customer experiences.

Overview

4
4
years of professional experience

Work History

Team Member

Tim Hortons
02.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.

Student Volunteer

Muslim Association of Canada
01.2021 - 03.2022
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Greeted incoming office visitors, answered questions and directed individuals to office locations.
  • Followed school and classroom policies, regulations, dress codes and schedules.

Babysitter

The Yasmine Family
05.2024 - Current
  • Adapted to children's moods and needs to provide emotional support.
  • Organized fun activities and games to keep children engaged and entertained.
  • Cared for children by preparing meals and providing snacks.
  • Followed specific guidelines from parents regarding children's routines and preferences.
  • Developed routines to help children feel secure and comfortable.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Education

High School Diploma -

Mother Teresa Catholic High School
London, ON
06-2025

Skills

  • Cash handling proficiency
  • Stock replenishment
  • Reliability and punctuality
  • Patience and empathy
  • Customer service
  • Guest relations
  • Friendly and helpful
  • Teamwork and collaboration

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Babysitter

The Yasmine Family
05.2024 - Current

Team Member

Tim Hortons
02.2022 - Current

Student Volunteer

Muslim Association of Canada
01.2021 - 03.2022

High School Diploma -

Mother Teresa Catholic High School
Tala Alqarawi