Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tala Ahmadi

Burnaby,BC

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and skilled in anticipating customer needs to facilitate enjoyable dining experiences. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Head Server

Lougheed Village Bar & Grill
05.2023 - Current
  • Trained new staff on restaurant operations and policies to strengthen performance.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.


Mortgage Administrator

Neighbourhood Holdings
02.2023 - 04.2023
  • Fielded customer complaints and provided solutions.
  • Reviewed loan files and updated to match current standards.
  • Explained different types of loans pertaining to client situations.

Administrative Assistant

WBI Home Warranty
03.2022 - 02.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Scheduled office meetings and client appointments for staff teams.

Server Shift Leader

Boston Pizza Restaurant
05.2018 - 11.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Cultivated warm relationships with regular customers.


Server

Joey Restaurants
09.2021 - 03.2022
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Law Enforcement Studies Diploma - Law Enforcement Studies

Justice Institute of British Columbia
New Westminster, BC
04.2021

Skills

  • Positive Attitude
  • Multitasking
  • Service Prioritization
  • Time Management

Timeline

Head Server

Lougheed Village Bar & Grill
05.2023 - Current

Mortgage Administrator

Neighbourhood Holdings
02.2023 - 04.2023

Administrative Assistant

WBI Home Warranty
03.2022 - 02.2023

Server

Joey Restaurants
09.2021 - 03.2022

Server Shift Leader

Boston Pizza Restaurant
05.2018 - 11.2022

Law Enforcement Studies Diploma - Law Enforcement Studies

Justice Institute of British Columbia

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Tala Ahmadi