Tal Sethi
Toronto,ON
Summary
Creative Sales and Relationship Manager with a 7 year track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
11
11
years of professional experience
Work History
Sales Executive
SaaS Direct
05.2022 - Current
- Won over $615,000 in in one year by implementing effective sales strategies in the sales process from prospecting leads through to close
- Coordinated all aspects of over 20 projects to ensure client expectations were met and the project moved to successful completion
- Achieved sales goals and service targets by cultivating and securing new client relationships
- Researched sales opportunities and possible leads to maximize profits
- Analyzed past sales data and team performance to develop realistic sales goals
- Represented SaaS Direct at annual conferences fostering relationships with partners and generating new business leads
- Utilized internal lead referral tools to solicit new business opportunities and contacts
- Developed and implemented account management plans to achieve customer satisfaction
- Developed standard operating procedures to streamline and optimize sales processes
- Utilized relationship based sales tactics to develop trust and close deals
- Utilized CRM tools to manage clients ensuring client success and project completion
- Collaborated with the Marketing team to develop sales collateral and marketing strategies
- Collaborated with senior leadership and CEO to identify monetization opportunities for new products and services
Client Manager
IDP Connect
03.2019 - 07.2021
- Managed a client portfolio of 36 Canadian colleges and universities
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Won over 6 million dollars in contracts by forming new partnerships with an additional 4 million dollars in the pipeline
- Won over $400,000 in sales over two years with another $400,000 in the pipeline
- Analyzed client’s student mobility strategies and identified key areas of improvement
- Developed comprehensive marketing and recruitment strategies using big data and supported client teams in the rollout
- Presented proposals to stakeholders at all levels, including procurement, and successfully closed deals
- Developed future proof goals with step-by-step intermediary goals to address client needs
- Relying on real-time data to address the challenges arisen from significant global events; most recent example - International students unable to travel due to travel restrictions
- Keeping up to date with market trends and the evolving student mobility landscape
- Conducted quarterly reviews of client portfolios to report on performance and identify optimization opportunities
- Identified emerging opportunities for IDP Connect; developed and established the private international career college portfolio in Quebec
- Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues
Domestic and International Recruitment Officer
York University
12.2012 - 03.2019
- Provided student advising, career counseling, mentoring and a wide range of other student services in roles such as International recruitment Officer, Academic Advisor, and Program Assistant
- Mentored and trained new staff and supervised casual and part-time staff
- Planned, budgeted, and executed large scale student information sessions in domestic and international markets
- Represented York University at recruitment fairs domestically and in South Asia, Southeast Asia, Gulf Coast, and the Caribbean
- Planned and executed student recruitment and counseling events as well as one on one counseling in international markets
- Followed up with students to provide ongoing advising with scheduled checks to ensure students are on track
- Collaborated with multiple stake holders in different countries for the seamless execution of in-market events and activities
- Collaborated with faculties in the execution of recruitment events
Education
Advanced Diploma - Information Technology
Sheridan College
OakvilleBachelor of Science - Psychology – Neuroscience and Behaviour Modification
York University
TorontoGoogle Project Management Certificate - Project Management
Coursera
Online04-2022
Skills
- Negotiation
- Relationship Management
- Business Development
- Sales Strategy
- 3D Advantage® Sales Training
- Business Networking
- Conflict Resolution
- Public Speaking
- Leadership
- Client Management
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Sales Executive
SaaS Direct
05.2022 - Current
Client Manager
IDP Connect
03.2019 - 07.2021
Domestic and International Recruitment Officer
York University
12.2012 - 03.2019
Advanced Diploma - Information Technology
Sheridan College
Bachelor of Science - Psychology – Neuroscience and Behaviour Modification
York University
Google Project Management Certificate - Project Management
Coursera
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