Takwakin Michel
Prince Albert,Saskatchewan
Summary
Dynamic volunteer coordinator with proven success at Peter Ballantyne Cree Nation, enhancing community engagement through effective outreach initiatives. Skilled in training development and event logistics, I excel in fostering teamwork and delivering exceptional customer service. My strong organizational skills and problem resolution abilities have consistently improved program effectiveness and volunteer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Volunteer
03.2013 - Current
- Coordinated community outreach initiatives to engage diverse populations and increase participation.
- Developed training materials for volunteers, enhancing onboarding and skill development processes.
- Managed volunteer schedules, ensuring adequate staffing for events and activities.
- Implemented feedback mechanisms to improve volunteer experience and program effectiveness.
- Coordinated volunteer events, ensuring seamless logistics and participant engagement.
- Assisted in planning and executing community outreach initiatives to enhance local involvement.
- Coordinated volunteer activities, ensuring alignment with organizational goals and community needs.
- Developed training materials for new volunteers, enhancing onboarding experience and retention.
- Managed front desk operations, ensuring efficient communication and customer service.
- Coordinated appointment scheduling, optimizing staff availability and client access.
- Managed client interactions, ensuring exceptional customer service and satisfaction.
- Scheduled appointments utilizing veterinary management software to optimize daily operations.
Family Wellness Centre
Peter Ballantyne Cree Nation
10.2021 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Babysitter
09.2010 - 09.2021
- Supervised children's activities, ensuring safety and engagement during playtime.
- Developed personalized care plans based on individual needs and preferences of children.
- Facilitated meal preparation, promoting healthy eating habits among children in care.
- Implemented effective behavioral management strategies to foster positive interactions.
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to foster critical thinking and student participation.
- Developed and implemented creative lesson plans to enhance student engagement and learning outcomes.
- Fostered a nurturing classroom environment promoting social, emotional, and academic growth in young learners.
Cleaning Team Leader
06.2013 - 08.2021
- Supervised daily cleaning operations to ensure high standards of cleanliness and safety.
- Trained and mentored team members on effective cleaning techniques and equipment usage.
- Developed and implemented efficient cleaning schedules to optimize workflow and resource allocation.
- Conducted quality control inspections to maintain compliance with hygiene regulations.
- Collaborated with management to identify areas for process improvement and cost reduction.
- Monitored inventory levels of cleaning supplies and coordinated timely replenishment orders.
- Resolved customer complaints promptly, ensuring satisfaction with cleaning services provided.
- Led team meetings to communicate goals, address concerns, and foster a positive work environment.
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
- Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
- Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
- Improved team efficiency by implementing streamlined cleaning processes and schedules.
- Optimized staff deployment by strategically assigning tasks based on individual competencies and workload balance.
- Developed tailored cleaning plans for clients with unique requirements or specialized facilities.
- Increased team productivity through regular evaluations and constructive feedback on individual performance.
- Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
Pet Sitter
03.2013 - 06.2014
- Provided comprehensive care for pets, ensuring safety and well-being during visits.
- Developed customized feeding and exercise plans tailored to specific pet needs.
- Administered medications and treatments as directed by pet owners or veterinarians.
- Maintained accurate records of pet behaviors, health issues, and client communications.
- Provided daily care and companionship for diverse range of pets, ensuring their well-being and happiness.
- Developed tailored pet care plans based on individual needs, enhancing pet health and behavior.
- Managed schedules for multiple clients, ensuring timely visits and consistent service delivery.
Education
High School Diploma -
Kimosom Pwatinahk Collgiate
Deschambault Lake, SK10-2021
Skills
- Volunteer coordination
- Community outreach
- Training development
- Event logistics
- Schedule management
- Customer service
- Communication skills
- Time management
- Organizational skills
- Team leadership
- Problem resolution
- Quality control inspections
Accomplishments
- Documented and resolved issue which led to results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of a classroom in the development of Saskatchewan Indian Institute Technologies .
Languages
English Language
Native or Bilingual
Cree Language
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Affiliations
- Association of Information Technology Professionals
- Project Management Institute
Certification
- Certified Career fairs are an excellent opportunity to enhance your networking skills, meet with professionals, obtain invaluable information early in your job search and learn more about the work world and potential areas of employment., Sask Polytech career fair presented by Student Employment Services
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking
- Documenting and sharing travel experiences
- Enjoy participating in activities for overall physical and mental well-being
- Community Cleanup
- Enjoy participating in volleyball for overall physical and mental well-being
Extracurricular activities
Volleyball
Baseball
Basketball
Timeline
Family Wellness Centre
Peter Ballantyne Cree Nation
10.2021 - 04.2023
Cleaning Team Leader
06.2013 - 08.2021
Volunteer
03.2013 - Current
Pet Sitter
03.2013 - 06.2014
Babysitter
09.2010 - 09.2021
High School Diploma -
Kimosom Pwatinahk Collgiate
cross country running in high school
I had a lot of practice each day after school sometimes it was only me that was in an attendance, but still i tried my best to go everyday i missed one day im sure but all i can remember is my coach saying how im the only one with good attendance other then that my friend was was 2nd place had a good attendance as well i was to shore to run up to the first person so i told her grab my hand and ill push you faster so we won second place as i was third. she was in the same community as me, or i should say village.