Takshay Patel

Dependable Technical Advisor with two years of helpdesk experience. Successfully assists end-users with complex technical issues. Communicates complicated concepts clearly and professionally handles wide-ranging questions.

• Virtualization Environment (Capstone), April 2022, Conestoga College, Lead the team and created whole virtualization plan for two companies located in different locations. Implemented all the planning with the help of VMware ESXI, Windows Server, Exchange Server, MSSQL, PfSense etc. Applied services like ADDS, WDS, DNS, DHCP, GPO and established the Domain Trust between both the sites. Created backup server for each server such as failover for DC, DAG for exchange to provide high availability. Identified and troubleshooted all the issues related to the services and networking.
• Collaboration Application, Dec. 2021, Conestoga College, Installed and configured Confluence from Atlassian on Linux server and MySQL server. Created a step-by-step guidebook and presentation of different functions for new users. Configured and tested the application at a minimum for meeting notes, project task tracking, and sharing files. Configured capabilities like user management for ease of administration, AD integration, calendar, and other apps integration.

Microsoft AZ-900 Azure Fundamentals, Microsoft 2022

Microsoft Azure, VMware, Hyper-V, Excel, Windows Server 2016, Exchange Server, ESXI Server, iOS, Android, Windows, Active Directory, Group Policies, TCP/IP, DHCP, DNS, WDS, PfSense, Wi-Fi, Firewall, LAN, Python, JAVA (Core), Java-Script, HTML, CSS, PHP, Django, MYSQL, MSSQL, Troubleshooting, Problem Solving, Retail/Sales, Office 365, Multi-tasking, Content Moderation, Customer Support