Summary
Overview
Work History
Education
Skills
Timeline
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Takshanshu Patel

Mississauga

Summary

Client-focused professional with experience in sales, customer service, and pharmacy operations. Skilled in upselling, conflict resolution, and relationship building, with hands-on experience using Salesforce CRM to manage customer interactions. Demonstrates adaptability across telecommunications and healthcare sectors, maintaining consistent performance in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Client Specialist

Bell Canada
Mississauga
05.2024 - 04.2025
  • Delivered specialized client services for residential telecommunication accounts
  • Resolved customer technical and service issues promptly and professionally
  • Utilized Salesforce to manage customer interactions and track service tickets
  • Promoted additional products and services through effective upselling strategies
  • Maintained high standards of conflict resolution, ensuring positive customer outcomes

Sales Specialist

OSL Retail Services
Mississauga
05.2023 - 05.2024
  • Engaged with customers to promote and sell telecommunications products
  • Met and exceeded monthly sales targets consistently
  • Provided excellent customer service, addressing inquiries and resolving complaints
  • Collaborated with team members to achieve store objectives and maintain high customer satisfaction

Pharmacy Assistant

Square One Health
Mississauga
08.2022 - 04.2023
  • Assisted pharmacists in preparing and dispensing medications
  • Maintained inventory control and ensured pharmacy compliance standards
  • Supported patient counselling and answered medication-related questions
  • Collaborated with healthcare professionals to deliver timely and accurate pharmacy services

Education

Certificate - Organization Management, Business Administration and Management

Cambrian College
04.2023

Bachelor’s Degree - Pharmacy

SAL Institute of Pharmacy
05.2020

Skills

  • Client Relationship Management
  • Salesforce CRM
  • Upselling and Cross-Selling
  • Conflict Resolution
  • Customer Service Excellence
  • Problem Solving
  • Team Collaboration
  • Communication & Presentation

Timeline

Client Specialist

Bell Canada
05.2024 - 04.2025

Sales Specialist

OSL Retail Services
05.2023 - 05.2024

Pharmacy Assistant

Square One Health
08.2022 - 04.2023

Certificate - Organization Management, Business Administration and Management

Cambrian College

Bachelor’s Degree - Pharmacy

SAL Institute of Pharmacy
Takshanshu Patel