TAKESHI DEL CASTILLO SOLIS
TORONTO,ON
Summary
I am a dedicated professional with three years of experience in the customer service sector in the restaurant field. My passion for customer satisfaction and my ability to create exceptional experiences have been the cornerstones of my career. Through my time in the industry, I developed a strong understanding of the importance of attention to detail, effective communication and managing challenging situations.
Overview
3
3
years of professional experience
Work History
Housekeeping Room Attendant
BTH HOTEL
LIMA, SAN BORJA PERU
11.2019 - 03.2020
- Function: housekeeping, reception, waiter.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Waiter's Assistant
DON BELISARIO
Lima, Miraflores PERU
01.2019 - 08.2019
- Serving more than 10 large family tables
- Responsible for the inspection of prepared dishes.
- Cleared dishes from the tables after guests had finished their meal.
- Set up tables with cutlery, plates, glasses, and condiments before opening hours.
Restaurant Waiter
PORTON GAUCHO
Nvo. Chimbote, PERU
01.2017 - 06.2017
- Dedicated to customer service, in the field of grill dishes
- Responsible for getting the food in perfect condition to our customers
- Knowledge of service etiquette at the table
- Dedication to good customer service at the table and providing information on the menu
- Dish cleaning service with speed and efficiency during rush hour.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
Education
University of Peru
03-2021
Skills
- Guest Relations
- Customer service-focused
- Supply Inventory Management
- Meeting Room Preparation
- Quality Control
Accomplishments
- Client had a good experience and recommended my service as a waiter. (Don Belisario)
- Recognized as employee of the month (BTH HOTEL, DON BELISARIO, PORTON GAUCHO)
Languages
English
Limited
Spanish
Native/ Bilingual
Portuguese
Professional
Timeline
Housekeeping Room Attendant
BTH HOTEL
11.2019 - 03.2020
Waiter's Assistant
DON BELISARIO
01.2019 - 08.2019
Restaurant Waiter
PORTON GAUCHO
01.2017 - 06.2017
University of Peru
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