Tajuana Jasper
Bakersfield
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Teleperformance
06.2020 - 01.2022
- Responded to customer requests for products, services, and company information.
- Sought ways to improve processes and services provided.
- Increased efficiency and team productivity by promoting operational best practices.
- Promptly responded to inquiries and requests from prospective customers.
- Logged call information and solutions provided into internal database.
- Responded to customer needs through competent customer service and prompt problem-solving.
Customer Care Representative Remote
Conduent
03.2019 - 12.2021
- Logged call information and solutions provided into internal database.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Assisted call-in customers with questions and orders.
Timeline
Customer Service Representative
Teleperformance
06.2020 - 01.2022
Customer Care Representative Remote
Conduent
03.2019 - 12.2021
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