Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Tajinder Singh Kang

2668 Countess Street, Abbotsford,BC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills for a detail-oriented team player with strong organizational skills at managing multiple priorities with a positive attitude displaying a high degree of accuracy. Eager to help and build a team to achieve organizational goals and to step up for added responsibilities to meet team goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Shift Manager/Key Holder

Popeyes® Louisana Kitchen
03.2020 - 02.2024
  • Monitor the business and ensure the processes are followed in accordance with the company standards. Analyze the sales after each shift and monitor the labour results
  • Mentor the teams to ensure the working environment is positive and ensure retention of employees
  • Implement the operations are in accordance with the devised procedures and ensure that they are being practiced by the team members
  • Ensure that the inventory is maintained and the ingredients for the food preparation are well stocked
  • Conduct regular meetings for the team members to analyze their performance and discuss methods for improvement
  • Make a team of enthusiastic members by recruiting and training the right match for supervisors and team members
  • Maintain the cleanliness standards and ensure that the location is safe and sanitary for everyone; train the staff in maintaining the standards
  • Identify any issues and problems and take measure to rectify them
  • Arrange the shifts and manage the members in each shift
  • Report any maintenance issues and incidents to the senior management
  • Make sure that the team is executing the promotions that are going on and maximize the sales through active engagement

Sole Owner

Angad Enterprises
02.2012 - 12.2019

· Cater to retail network while supervising a team of two sales engineers.

· Delivered post sales service while supervising a team of three service engineers.

Assistant Manager—Prepaid Sales

Bharti Airtel Ltd. (AIRTEL PUNJAB)
07.2004 - 09.2011

Sales: Timely disbursement of claims to the retailers to boost sales in terms of both activation and recharge

Maintain the distributor & manage team productivity. Oversee recruitment, sales product training, induction and target setting for distributors, FOs and retailers

Develop & implement strategies and contests to drive business to achieve the set targets.

Ensuring desired level of manpower productivity in the territory

Merchandising activities: Ensuring the visibility of the brand in my territory

Conducting product-training programs and retailers meet for their motivation

Marketing & product development:

Piloting new products & feedback for the improvement.

Operations & customer service:

Driving the distributors for achieving the set targets.

Maintaining daily/monthly MIS for the territory.

Solving retailers queries regarding their claims and settlements

Follow up for channel partners claims and their settlements

Ensuring the visibility of the brand across the major place in the territory

Education

MBA - Business Administration

Punjab University
Patiala, Punjab, India
03.1998

Bachelor of Science - Science

Government Ripudaman College
Nabha, India
03.1996

Skills

  • Written Communication
  • Research
  • Self-Directed
  • Problem-Solving
  • Basic Math
  • Troubleshooting
  • Verbal Communication
  • Attention to Detail
  • Organization and Time Management
  • Excellent Communication
  • Flexible and Adaptable
  • Cultural Awareness

Accomplishments

  • Supervised team of 25 staff members.
  • Achieved lowest food costs for the year through effectively helping with Inventory and Order Placements.
  • Collaborated with team of [Number] in the development of [Project name].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Languages

English
Punjabi

Certification

ServSafe Food Handler - Canada Certification 2023 valid until 2028

Timeline

Shift Manager/Key Holder

Popeyes® Louisana Kitchen
03.2020 - 02.2024

Sole Owner

Angad Enterprises
02.2012 - 12.2019

Assistant Manager—Prepaid Sales

Bharti Airtel Ltd. (AIRTEL PUNJAB)
07.2004 - 09.2011

MBA - Business Administration

Punjab University

Bachelor of Science - Science

Government Ripudaman College
Tajinder Singh Kang