Summary
Overview
Work History
Education
Skills
Timeline
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Tajinder Singh

Winnipeg

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Senior Specialist( Customer Service)

SkipTheDishes Office
10.2020 - 09.2024
  • Supported department leadership in implementing new policies, procedures and controls.
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Oversaw work of junior personnel, helping to motivate strong performance and improve overall knowledge with focus on mentoring and coaching.
  • Taking inbound and outbound calls, chats and replying to the tickets created.
  • Guided less experienced staff through processes such shadow sessions and 1-1 meetings as singular point of contact for high-level needs.

Customer Service Cashier

Burger King
04.2019 - 10.2020
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Sometime working as a all rounder when short on staff and training new comers.

Security Officer

SECURICO SECURITY INC
10.2018 - 10.2019
  • Checked and verified photo identification prior to granting facility access.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Reported suspicious activities and persons to law enforcement.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

General Laborer

Damco Group
05.2018 - 03.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed quality checks on products and materials to identify any defects.

Education

Associate of Science - General Studies

Kwantlen Polytechnic University
Surrey, BC
04.2020

Skills

  • Customer Relations
  • Quality Assessment
  • Documentation Management
  • Project Planning
  • Logistics Coordination
  • Data Analysis
  • Project Restructuring

Timeline

Senior Specialist( Customer Service)

SkipTheDishes Office
10.2020 - 09.2024

Customer Service Cashier

Burger King
04.2019 - 10.2020

Security Officer

SECURICO SECURITY INC
10.2018 - 10.2019

General Laborer

Damco Group
05.2018 - 03.2019

Associate of Science - General Studies

Kwantlen Polytechnic University

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Tajinder Singh