TAJAMMUL AHMED MOHAMMED
Toronto,ON
Summary
Personable and dedicated asset protection associate with extensive experience in NORDSTROM. Cashier in Popeyes. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Protective Security Guard with over 1 year of experience working to promote safety of people and premises in assigned area. Expertise in controlling exits and entrances and testing and inspecting fire and security systems. Proactive and watchful professional possessing deep knowledge of of security operations and safety practices.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Popeyes Louisiana Kitchen
Toronto, ON
03.2022 - 08.2023
- Operated cash register or POS system to receive payment by cash, check and credit card
- Delivered high level of customer service to patrons using active listening and engagement skills
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Processed sales transactions to prevent long customer wait times
- Preserved appearance of store by arranging and replenishing displays and merchandise racks
- Learned roles of other departments to provide coverage and keep store operational
- Demonstrated excellent communication skills in resolving product and consumer complaints
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Mentored new employees on procedures and policies to maximize team performance
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Asset Protection Associate
Nordstrom rack
Toronto, ON
05.2022 - 06.2023
- Monitored CCTV surveillance to detect suspicious activity.
- Identified potential shoplifters and alerted management.
- Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
- Provided assistance in the training of new hires on asset protection procedures.
- Responded promptly to all alarms activated within the store.
- Executed safety protocols to protect the store's assets.
- Produced well-written reports detailing shoplifting and attempted theft.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
Security Officer
Canadian
Toronto
Education
High School Diploma -
ST.CLAIR COLLEGE
12-2024
10+2, Commerce -
Sri Chaitanya Bharathi
05.2020
Skills
- Loss Prevention
- Staff Training
- Merchandise Restocking
- Customer Relations
- Sales Expertise
- Time Management Skills
- Issue Resolution
- ID Verification
- Electronic surveillance
- Emergency Response
Certification
- ServSafe
- Certified cashier, popeyes louisiana kitchen
- CPR level B
- Private investigator & security guard
Accomplishments
- Drove 30% improvement in 3 months, profits through hardworking skills.
- Completed all assigned tasks, working overtime as needed.
- Multi-tasking - Cashiered with two cash registers at once with over 100 customers to maximize customer flow.
- Recognized as Best Employee of the restaurant for outstanding performance and team contributions.
Languages
Full Professional, Professional, Native/ Bilingual, Native/ Bilingual
Availability
Available to work from Sunday-Monday (night-time)
Timeline
Asset Protection Associate
Nordstrom rack
05.2022 - 06.2023
Cashier
Popeyes Louisiana Kitchen
03.2022 - 08.2023
Security Officer
Canadian
High School Diploma -
ST.CLAIR COLLEGE
10+2, Commerce -
Sri Chaitanya Bharathi